Fully Remote Intake Specialist Bilingual (Spanish)

Job Description

Job Description

Intake Specialist Bilingual (Spanish)

Hourly Compensation: $16.00 + Up to $14,00.00 Bonus + Benefits + PTO

Are you passionate about making a difference in people's lives? Join Chrysalis Health as a Intake Specialist Bilingual (Haitian Creole) and play a crucial role in connecting individuals with essential mental health services. This position is ideal for detail-oriented professionals who thrive in a fast-paced environment and are dedicated to helping individuals access the care they need.

Why Join Us?

• Competitive pay with performance-based bonuses

• Comprehensive benefits package, including:

• Employer-contributed health, dental, and vision insurance

• Legal and pet insurance options

• Life insurance and voluntary GAP insurance

• 401(k) with employer match

• Professional growth opportunities, including pathways into clinical roles

• Work from the comfort of your home while making a direct impact in your community

• Supportive and collaborative team environment

Key Responsibilities:

• Health Insurance Verification: Verify prospective clients' health insurance coverage, benefits, and eligibility prior to scheduling appointments.

• Client Outreach: Initiate contact with parents/guardians to introduce Chrysalis Health services.

• Referral Coordination: Work with the Intake Supervisor to initiate assessments for interested clients.

• Data Management: Accurately enter client information into Microsoft Access Database and eCR.

• Administrative Support: Handle clerical duties, including filing referrals, copying intake packets, and processing incoming mail.

• Phone Communication: Manage high call volumes, assisting referral sources and clients efficiently.

• Compliance & Documentation: Maintain accurate records, respond to inquiries within 24 hours, and ensure compliance with all organizational policies.

• Collaboration & Compassion: Work effectively with diverse populations, demonstrating empathy and professionalism at all times.

What You Need to Succeed:

• Education: High School diploma or GED equivalent

• Ability to professionally communicate in Spanish

• Strong computer and data entry skills

• Excellent organizational and time management abilities

• Previous administrative experience preferred

• Ability to work independently in a remote setting

• Compliance Requirements:

• Successfully pass all annual criminal background checks

• Maintain a valid state driver’s license with required insurance coverage

• Safe driving record with no more than six points on MVR

What Sets Us Apart?

• A collaborative and supportive work environment

• Opportunities to work with diverse populations and make a lasting impact

At Chrysalis Health, we are committed to fostering a diverse, inclusive, and supportive workplace. As an equal opportunity employer, we do not discriminate based on race, color, gender, age, disability, or any other protected category. We also uphold a drug-free workplace policy in compliance with state and federal laws. If you require accommodations under the Americans with Disabilities Act, please inform us during the interview process.