Remittance Analyst

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Remittance Analyst  

Position Summary:   The Remittance Analyst plays a key role within the cross-functional execution of Claim Submission & Remittance Deposit Processing work-flow execution. Although work area assignments vary within the department, the Remittance Analyst serves as a core contributor to the daily coordination and execution of tasks required to achieve processing goals. Their contributions help to ensure daily operations are in-order, equipment/processes are functioning properly, and exceptions/escalations are accounted for, communicated/distributed & resolved in a timely manner, according to department policies, procedures and work requirements. 

The Analyst will communicate with peers and their direct manager to keep others informed of progress and delays that may affect production. They work as support resources for their operational area; which may include acting in a lead coverage capacity (weekends, evenings as needed) and serving as mentors and trainers; educating team members for workflow execution and responding to daily questions/escalations.   

Essential Job Responsibilities:   

• Engage within designated workflow areas to ensure work is organized for processing, people & equipment resources are positioned/functioning appropriately and exceptions/escalations are accounted for, distributed & resolved in a timely manner. 

• Monitor designated workflow area interacting with or being available for team members as needed for general guidance & support (answer questions/support escalations/address obstacles).

• Timely completion of assigned production queue work. 

• Coordinate with other department workflow areas to support orderly daily work production and processing goals while avoiding duplication of efforts. 

• Monitor and report work area trends; identify and quantify issues to support positive performance results and continuous improvement initiatives. 

• Actively participate and communicate the status and completion of assignments within designated projects. 

Additional Job Responsibilities:   

• Strong written & verbal communication skills; particularly listening, interpersonal communication and information distribution (communicating delays, recognizing escalation opportunities, expressing accountabilities, etc.) 

• Mechanical and/or Systems aptitude desired but not required. 

• Problem solving/analytical mindset, computer literacy (e.g. Microsoft Office suite) & mathematical aptitude. 

• Ability to stand for prolonged periods of time if necessary; able to lift to 30 lbs.

Expected Education & Experience:  

High School Diploma or GED Equivalent. 

General understanding of Revenue Cycle; detailed process knowledge of Claim Submission & Remittance Deposit Processing preferred. 

Experience working within a professional, diverse corporate setting; medical billing experience preferred. 

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,   full-time. With consistent communication and digital collaboration tools, athenahealth   enables   employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers