IT Service Delivery Manager
Florida Gulf Coast University
Florida Gulf Coast University seeks an IT Service Operations Manager to lead the centralized IT service functions, including help desk, call center, and client support for students, faculty, and staff. This role supervises staff, manages service delivery, and drives improvements to meet service levels and objectives. On-site at FGCU, you will guide workflows, handle escalations, ensure policy compliance, and collaborate with ITS leadership to deliver reliable technology services across the #J-18808-Ljbffr
Vacancy posted 1 day ago
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