Global Support Systems Administrator — Salesforce & Zendesk
MRI India
MRI India is seeking a Support Systems & Tools Administrator to oversee day-to-day administration and support of core platforms like Salesforce and Zendesk. Ideal candidates will have 1-4 years of relevant experience, with strong attention to detail and analytical skills being vital to success. Responsibilities include troubleshooting system issues, generating reports, and ensuring data accuracy in support of global operations. The role offers career growth opportunities within a diverse and supportive work environment. #J-18808-Ljbffr MRI India
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Global Support Systems Administrator — Salesforce & Zendesk in Manila, UT vacancy
- About the RoleThe Support Systems & Tools Administrator is responsible for the day-to-day... ...consistently supporting global support processes.This role... ...systems, including: Salesforce and ZendeskExposure to Freshdesk... ...with Salesforce and/or Zendesk in a support or service...ZendeskSalesforceWork at officeWork from homeFlexible hours
- ...is seeking a Senior Business Analyst for its Global Delivery Center to improve efficiency across support operations. The role involves analyzing support... ...analytical skills, and familiarity with platforms like Salesforce and Zendesk. Benefits include a competitive salary, hybrid...ZendeskSalesforce
MRI India
Manila, UT1 day ago - About the RoleThe Digital Support Product Manager owns the end-to-end customer-facing... ...measurement, and iterationCoordinate with global support teams and product stakeholders... ...with CRM and support platforms such as Salesforce, Zendesk, or AWS ConnectExperience working with...ZendeskSalesforceWork at officeWork from homeFlexible hours
- ...designated GDC site, ensuring high-volume support delivery meets productivity, Service... ...execution, aligning local delivery to globally standardized support models and... ...with enterprise support platforms (e.g., Salesforce, Zendesk, Freshdesk) preferredBenefitsCareer growth...ZendeskSalesforceWork at officeLocal areaWork from homeFlexible hours
- ...deploy, and iterate on AI agents using Salesforce Agentforce, LLM APIs, and related... ...AI agents with CRM and support platforms including Salesforce, Zendesk, and AWS ConnectDebug AI behavior,... ...maintainable code and contribute to AI system documentationParticipate in evaluation...ZendeskSalesforceWork at officeWork from homeFlexible hours
MRI India
Manila, UT1 day ago - ...and troubleshooting is a plusBachelor’s Degree in Information Technology, Information Systems or relevant work experience preferredResponsibilities:Configure, maintain, and support MRI applications in an environment requiring 24/7 uptimeRespond to inbound requests for...Work experience placementWork at officeWork from homeFlexible hours
- ...internal AI agent solutions and Salesforce Agentforce deploymentsDefine... ...with the Digital Support PM to ensure AI agent UX aligns... ...support platforms: Salesforce, Zendesk, AWS ConnectSkills & CompetenciesConversational... ..., maintainable AI agent systems across multiple productsAI...ZendeskSalesforceWork at officeImmediate startWork from homeFlexible hours
- About the RoleAs a Support Analyst at MRI Software, you will provide application support... ...platforms, assisting clients across system configuration, data integrity, and business... ...working with ticketing systems (e.g. Salesforce, Zendesk, Freshdesk)Exposure to system...ZendeskSalesforceWork at officeWork from homeFlexible hours
- ...connects AI decisions to real actions in the support system. When AI resolves an issue, something... ...and case resolution paths using Salesforce Flow, APIs, and process automation tools... ...flows to external systemsBackground in global or enterprise support operations environments...SalesforceWork at officeWork from homeFlexible hours
MRI India
Manila, UT1 day ago - ...optimally configured to support our business needs.... ...automation, ensuring system integrity and efficiency... ...closely with the Zuora Administrator to support system... ...systems (e.g., Jira, Zendesk) for issue tracking. Billing... ...resources through our global Employee Assistance...ZendeskRemote workWork from homeFlexible hours
- ...Senior Manager, Technical Support (Philippines Remote) ~ Full-time... ...recognized innovator in the global education space. For more than... ...of working, processes and systems are fit for purpose, efficient... ...experience of CRM systems preferably salesforce. Personal Attributes...SalesforceFull timeRemote workHome office
Turnitin
Manila, UT4 days ago - ...We are looking for a full-time Finance Systems Administrator to join our RingCentral’s Enterprise... ...architects and system analysts to help support enterprise applications financial systems... ...requires the candidate to work in global environment which needs collaboration...Full timeLocal areaWork from homeFlexible hoursNight shift
- ...operational processes, and support effective case... ...within the case management system.Review, triage, assign... ...’s degree in Business Administration, Finance, or... ...Experience working with global or cross-functional teams... ...working with ServiceNow, Salesforce, Workday or ERP/CRM platformsWhat...SalesforceWork at officeWorldwideFlexible hours
- ...MRI India is seeking a skilled software engineer with expertise in AI systems. The role involves building and deploying AI agents utilizing Salesforce Agentforce and LLM APIs, along with implementing RAG pipelines. The ideal candidate will have 3+ years of software engineering...Salesforce
MRI India
Manila, UT1 day ago - ...and together we have supported nearly 20 million customers... ..., integration, administration, support, and overall... ...contributor as a member of a global team of IT engineers,... ...service management systems. Participate in the... ...applications (i.e. Salesforce, Netsuite, Intercom,...SalesforceWork at officeFlexible hours
tarro
Manila, UT2 days ago - ...our client, RingCentral is a $2 billion global leader in cloud-based communications and... ...pricing performance, and customer metrics to support data-driven decision-making.Evaluate... ...from these data sources.Experience with Salesforce or CRM data analysis (e.g., extracting,...SalesforceRemote jobLocal areaWork from homeFlexible hours
- We are seeking a proactive and customer-focused Vault CRM Support Analyst to join our team. This role is ideal for someone with... ..., triage, and resolve support requests through Zendesk ticketing system, ensuring SLA adherenceTroubleshoot issues related to web-based...ZendeskWork at officeWork from homeFlexible hours
- ...operational actions. You will integrate AI outputs with Salesforce technologies to enhance support operations. The ideal candidate should have at least 4... ...Salesforce Flow and a strong background in automation systems. This position offers a competitive salary, benefits,...Salesforce
MRI India
Manila, UT1 day ago - ...Implementation, Professional Services, Customer Support, and Renewals Management - work cross‑... ...Use data and insights (e.g., Salesforce, Gainsight) to track performance, identify... ...holidays + 1 additional Payscale holiday (Global Mental Health Day) 15 paid days of additional...SalesforceCurrently hiringWork at officeLocal areaWork from homeMonday to Friday
PayScale
Manila, UT1 day ago - WHAT IS YOUR ROLE As Director, Global Employment, you own and grow Boldr's Global Employment (GE) business — our Employer of Record (... ...advise as they scale their global teams and search for talent to support their success. WHAT WILL YOU DO Execute GE strategy and...For contractorsWork at officeRemote work
- ...manage client portfolios . Familiarity with partner programs, spreads, rebates, and trading promotions. Experience using CRM systems (e.g., Salesforce, HubSpot) to manage sales pipelines. Strong communication, negotiation, and relationship management skills. Self-driven,...Salesforce
- ...including Tableau, Looker Studio, Salesforce, Jira, and internal databases... ...Meetings: Coordinate and support essential product team... ...reconciliation across multiple systems to maintain a single source of... ...shifts.RingCentral is the #1 global cloud-based communications provider...SalesforceWork at officeWork from homeShift workNight shift
- ...compliance, and evaluation frameworks. The ideal candidate will have over 5 years in AI/ML, hands-on experience with platforms like Salesforce Agentforce, and a solid foundation in prompt engineering. The position offers a competitive salary, a hybrid working arrangement,...Salesforce
- ...communication across product teams. Ideal candidates should possess strong analytical skills, 3+ years experience, and proficiency in Salesforce, along with a collaborative mindset. The position offers a hybrid work setup, with comprehensive benefits including HMO,...Salesforce
- ...share best practices across Sales and Sales Support teams to improve pipeline management,... ...strong technical expertise in SQL, Salesforce Reports & Dashboards, and Tableau dashboard... ...directionThorough understanding of complex system support environmentEffectively apply...SalesforceShift workNight shiftDay shift
- RingCentral is seeking a Finance Systems Administrator to join their Enterprise Applications team. This full-time position involves managing finance applications, supporting business processes, and resolving technical issues with systems like NetSuite and Concur. The ideal...Full time
- Shopee is seeking a highly detail-oriented Seller Support Specialist located in Manila, United States. This role requires resolving operational and logistical issues for Fulfillment by Shopee (FBS) sellers, acting as a crucial liaison between Seller Management and internal...
- ...is looking to hire ambitious, experienced, and resourceful IT Support Specialist to join us in developing scalable software solutions... ...improvements, and contribute to the strategic direction of IT systems. You will work closely with cross-functional teams to ensure seamless...Permanent employmentWork at officeRemote workWork from home
Mysigrid
Manila, UT1 day ago - ...compliance alignment, and driving operational excellence across global delivery locations.The incumbent will partner with senior... ...reporting mechanisms.Ensure seamless migration of front-office support, middle-office, and back-office functions with minimal business...Work at officeLocal areaFlexible hours
State Street Corporation
Manila, UT1 day ago - ...orders are complete, accurate, and compliant with internal requirements. This role reports to Finance and supports the administrative and operational needs of the Global Sales Team. The position also manages regular and ad hoc projects, gathering information and...Work experience placementRemote workHome office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Support Systems Administrator — Salesforce & Zendesk. Be the first to apply!
