Administrative/Program Specialist

Administrative/Program Specialist

Do you have a passion for improving the lives of individuals with intellectual developmental disabilities? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? Are you looking for work/life balance and an excellent benefit package? If so, we have an exciting opportunity for you to work as a Program Specialist!

What You Will Be Doing Working as a Program Specialist you will primarily provide support for the agency, working with habilitation support waiver. You will be responsible for running reports, obtaining data collection, develop/maintain tracking mechanisms, including database administration and file administration for recordkeeping and information retrieval as directed. You will maintain the confidentiality of consumer and other information. You will also provide support and coverage, utilizing multi-line phone system and greeting guests; providing reception support as directed, which includes managing the telephone, sorting and distributing mail and faxes, and scanning. This position will be knowledgeable about and actively support 1) culturally competent, recovery based practices, 2) person centered planning as a shared decision making process with the individual, who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid consumers in their recovery process.

What We Require High School diploma or GED and three years' experience in office or administrative assistant role, or a Bachelor's Degree in a Human Services field and one year experience in an office or administrative assistant role. Ability to support the confidential nature of developmental disability, mental health and substance abuse services. Excellent communications skills, interpersonal and human relation skills. Advanced computer skills, including word processing, spreadsheets, database management and e-mail.

Who We Are Integrated Services of Kalamazoo (ISK), formerly Kalamazoo Community Mental Health & Substance Services (KCMHSAS), has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Why Work For ISK Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program!

Come Join Us! Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are encouraged to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusin.

We look forward to meeting you!

Physical Requirements / Working Conditions: Physical Efforts Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot. Working Conditions Office environment with noise from computers, copy machine, and telephones. Use of computer for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.