HR Operations Manager

Job Description

Job Description

At Catapult, we are assisting our member with a confidential search for an HR Operations Manager for a new role in Raleigh, NC. HR Operations ManagerRaleigh, NC Area (Onsite Leadership Role)Build Something New. Lead What Comes Next.Our client is seeking an experienced HR Operations Manager to lead a newly created HR Operations function within a growing, multi-site organization.This is a rare opportunity for an HR leader who wants to do more than maintain existing processes. The selected candidate will help implement a new HR operating model, lead a team of HR professionals, and shape how HR services are delivered across the organization.If you're energized by building teams, improving processes, influencing business leaders, and creating outstanding employee experiences, we'd love to speak with you.Why This Opportunity Stands OutNewly created leadership position with high visibilityOpportunity to build and develop an HR Operations teamStrong executive support and investment in HRPartner closely with Talent Acquisition, Benefits, Compensation, Employee Experience, and HR Technology leadersJoin an organization experiencing continued growth and transformationMake a lasting impact on employee and manager experiences across multiple locationsWhat You'll DoLead HR OperationsOversee HR service delivery across the employee lifecycleEnsure consistent execution of HR programs, policies, and processesEstablish service standards, workflows, documentation, and escalation proceduresIdentify opportunities to improve efficiency, responsiveness, and service qualityPartner with LeadersSupport leaders on employee relations, performance management, workforce planning, and organizational effectivenessServe as a trusted advisor for complex employee and manager issuesCollaborate with HR Centers of Excellence to deliver integrated HR solutionsDrive Process ImprovementLead initiatives to standardize and optimize HR processesUtilize HR technology, reporting, and analytics to improve decision-makingCreate tools, resources, and workflows that simplify HR operationsDevelop and Lead a TeamCoach and mentor HR team membersEstablish performance expectations and development plansFoster a culture of accountability, collaboration, and continuous improvementWhat We're Looking ForRequired QualificationsBachelor 's degree in Human Resources, Business Administration, Organizational Development, or a related field8+ years of progressive HR experience with broad exposure across multiple HR disciplines3+ years of leadership experience within HR Operations, Shared Services, HR Business Partner, or similar functionsExperience leading process improvement initiatives and driving operational excellenceStrong experience utilizing HR systems, reporting, analytics, and workflow toolsPreferred QualificationsBilingual in Spanish and EnglishMaster's degreeSHRM-CP, SHRM-SCP, PHR, or SPHR certificationExperience supporting multi-site or geographically dispersed organizationsExperience with Dayforce or similar HRIS platformsIdeal CandidateWe're looking for a well-rounded HR leader who has experience across multiple HR functions.The ideal candidate will bring:Strong business acumenExceptional leadership and relationship-building skillsExperience managing change and influencing stakeholdersA continuous improvement mindsetThe ability to balance strategy with executionA passion for building teams and developing talentAdditional DetailsOffice-based leadership roleTravel to company locations will be requiredOpportunity to work alongside an experienced and highly collaborative HR leadership teamCompetitive compensation and benefits package availableInterested?If you're an HR leader looking for an opportunity to build, influence, and lead within a growing organization, we'd welcome a confidential conversation.Apply today to learn more about this exciting HR Operations leadership opportunity.