Front Office Assistant

Orlando Health - - Responsibilities: Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required; Obtains accurate and complete patient demographic and insurance information; Processes all requests for medical records according to Orlando Health and department specific policies and procedures; Adheres and assures compliance with Orlando Health and OHPE policy, procedures, and value statements; Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately