Key Accounts Manager - I
Quest Resource Management
- # DescriptionIf you want an opportunity where your efforts make an impact, Quest has an opportunity for you. The ideal person must be able to multi-task, work independently and have strong attention to detail while being able to collaboratively communicate across departments.First off, we practice what we preach. We focus every day on recycling, reusing and repurposing where we can, and being socially responsible.Second, we take care of our employees' wellbeing and offer a comprehensive benefits package including: Medical/Dental/Vision, 401(k) Plan, Life and STD.* Company paid Life, Short term disability plan (voluntary employee-paid LTD is offered)* Eligibility for health and life insurance plans: 1st of month following date of hire* Remote/hybrid work environment* 401k plan with employer match* Employee Stock Purchase Plan* Paid Holidays, Vacation and Sick timeFinally, we are just a modern, FUN and collaborative work environment. We're a smaller company that provides opportunities for employees to advance within the company, so there is always room to grow. We offer a casual business environment (so, you can wear jeans), great incentives and rewards with a quarterly recognition program.**ROLE SUMMARY**The Key Accounts Manager (KAM) is responsible for cultivating strong client relationships, resolving issues, and overseeing day-to-day operations to ensure client satisfaction while driving company profitability. This role involves addressing client inquiries, proactively following up to resolve issues, and ensuring timely solutions. The KAM also plays a key role in establishing and nurturing long-term business relationships, as well as managing the seamless onboarding process for new clients.Oversee the performance of Key Accounts team members, providing guidance to ensure both individual and departmental goals are achieved. Acts as a primary representative of Quest to both vendors and clients, fostering strong relationships. The KAM will also design, implement, and refine processes and procedures, while delivering training to both vendors and customers to ensure efficiency and alignment with company objectives.The KAM collaborates closely with the Vendor Relations team on the procurement of products and services, assisting in the negotiation of vendor contracts to secure the best terms, conditions, and pricing. Ensures all agreements comply with relevant laws, regulations, and company policies.This position may require up to 5% travel, depending on business needs.**ROLE DESCRIPTION*** Build and sustain long-term relationships with clients and vendors, managing expectations and negotiating contracts and costs.* Grow and each client book of business by identifying additional waste and products to be serviced.* Lead and manage a team, balancing workloads and overseeing project execution.* Monitor expiring contracts and determine actions for renewals or acquisitions of goods and services.* Ensure compliance with supplier and customer contracts, following relevant policies and procedures.* Maintain accurate and up-to-date records in appropriate systems.* Communicate clear expectations for excellence to the team and monitor performance.* Generate timely and accurate client reports, ensuring data integrity.* Prepare and deliver quarterly customer-specific reports for internal leadership and clients.* Drive client reporting and billing to ensure it is executed and provided timely per the contract and/or agreed upon timeframes.* Foster positive, motivational relationships across multiple internal and external teams.* Ensure timely follow-up on outstanding issues and escalations, working to achieve a satisfactory resolution* Provide effective problem-solving resources and solutions for complex issues.* Prioritize, develop, and lead business reviews to drive performance.* Establish service requirements by maintaining effective communication with vendors and clients, conducting surveys, and providing key performance indicators for senior management.* Lead continuous improvement efforts by evaluating service quality, redesigning processes, and suggesting actionable changes.* Stay informed on industry best practices through educational resources, publications, networks, and professional organizations.* Collaborate across departments (finance, accounting, sales, client services, and vendor relations) to meet business objectives effectively.* Monitor purchase orders for policy compliance, ensuring timely approvals and closure.* Act as a primary representative for vendors and clients in direct interactions.* Demonstrate strong written, verbal, and listening communication skills in all interactions with customers, vendors, and internal teams.* Possess a basic understanding of P&L and accounting processes.* Lead the rollout of new accounts and client expansions with minimal supervision.* Effectively prioritize tasks and manage time to consistently meet deadlines.* Supervisory Responsibilities - Directly supervise employees. Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating employee performance; rewarding and disciplining employees; addressing complaints and resolving problems.* Consistent and prompt attendance.* Other duties and projects as assigned and required of the business.* Manages Quest online portal and ensure customer data accuracy* Manages Quest exceptions daily (CASS/S&C, etc)* Manages accuracy of BOB (book of business)**CORE VALUES**Together, we DRIVE success through the Quest Core Values:* Develop People+ Trust and empower one another+ Encourage people to be their best selves+ Honor individual goals and aspirations+ Build strong leaders* Foster Respect+ Support one another+ Treat every role as vital+ Embrace diverse backgrounds+ Create an inclusive environment* Deliver Innovation+ Be the change+ Ask questions and be curious+ Seek opportunities and identify problems+ Contribute to solutions* Value Relationships+ Win and grow as one team+ Put people first+ Partner across the organization to build strong collaboration+ Embody a customer service mindset - both internally and externally* Pursue Excellence+ Act with integrity+ Hold yourself and others accountable+ Be fully engaged+ Focus fanatically on data and insights+ Serve as a good steward in our communities## Qualifications**ROLE COMPETENCIES*** Bachelor's degree strongly preferred or related field or combination of related work experience and education required* Management experience with direct reports preferred.* Mastered skills with Microsoft Office Skills (Excel, Word, Outlook and PowerPoint)* Properly prioritizes tasks within their day and manages time wisely where deadlines are consistently met* Responds well in a dynamic and rapidly changing environment* Flexible, uses critical thinking skills and open to learning new ideas/skills* Successfully manages and is willing to assist others as a team* Proven self-starter with growth potential, attentive to detail, strong interpersonal skills with the ability to acquire needed information from various sourcesKnowledge & Skills:* Experienced in managing national accounts* Strong customer focus with demonstrated ability to synthesize client needs; ability to manage relationships with diplomacy and tact* Strong interpersonal and verbal/written communication, decision making, and leadership skills.* Strong technology skills and demonstrated proficiency using standard software packages* Exceptional negotiating, analytical, planning, problem solving, organizational, and project management skills* Must be able to maintain the required level of activity toward achieving goals without direct supervision.* Ability to influence and work and communicate effectively with various levels
- J-18808-Ljbffr Quest Resource Management
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Key Accounts Manager - I in California, MO vacancy
$175k - $190k
...looking for strong expertise, fresh thinking, and people who want to build something that matters.**Why this role matters**The Key Account Manager (KAM), as a member of the Dravet 7 Team, will act as the primary customer interface, providing customers comprehensive...SuggestedPermanent employmentLocal areaRemote work- ...growth and operational excellence while creating long-term value for our customers, partners, and employees. About the role The Key Account Manager will develop and maintain strong relationships with key customers, drive sales growth, and ensure customer satisfaction. This...SuggestedWork experience placementWork at office
$175k - $237.5k
...and the affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver... ...for long‑term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and...SuggestedContract workRemote workFlexible hours$90k - $160k
The Role Fisher & Paykel appliances is seeking an innovative Key Account Manager to manage and grow the relationships with our key dealers in the East Bay/NorCal region. You will serve as the brand ambassador and product expert for Fisher & Paykel and DCS full suite of...Suggested- ...goal of delivering diagnostic solutions to some of the most critical questions in healthcare. Job Type: Full time Job Title: Key Account Manager Location: Onsite - San Diego, CA About this role Manage relationships with key stakeholders, including senior leadership,...SuggestedFull timeFlexible hours
- Overview The US Military and Defense Key Account Manager - Aerospace & Defense is responsible for managing and growing strategic relationships with the U.S. Department of War, military branches, prime contractors, and system integrators. This role drives business development...Contract workFor contractorsFor subcontractorWork at office
$100k - $105k
KEY ACCOUNT MANAGER (Southern California) Reporting to the VP, Regional Key Accounts, the Key Account Manager will play a key role in the development and growth of CELSIUS products in the Convenience & Large format Channels. They will contribute to CELSIUS Values and Vision...Temporary workLocal area$190k - $210k
...employees are agile, science-driven innovators who collaborate to bring new therapies to patients in need. The Position The role of Key Account Manager (KAM) will operate at the intersection of clinical science, health system navigation, and commercial execution. The KAM will...- ...ideal candidate will have proven experience in inside sales, account management, and business development. This role requires a goal-oriented... ...professional who thrives in a fast-paced, target-driven environment. Key Responsibilities: Present, promote, and sell company products...
$100k - $105k
...opportunity to join a fast-growing team in a role that provides professional and personal growth, we encourage you to apply to our Key Account Manager opening. Celsius is hiring for this position in Southern California. Location in this area is required because of the Key...Temporary workLocal area- ...Join Life Fitness as a Key Account Manager, where you'll manage a portfolio of North American health clubs and identify new revenue opportunities. This autonomous role involves leading cross-functional initiatives to enhance customer experiences. The ideal candidate will...Remote work
Life Fitness
California, MO11 hours ago - The Role We’re looking for a Key Account Manager to join Sunbit’s fast-growing Auto vertical. In this role, you’ll partner directly with dealership service centers that have already implemented Sunbit, helping them maximize adoption, performance, and customer value. This...
- Account Executive - Rigid Plastic Packaging Looking to leverage your sales skillset and work... ...in driving business success through the management of a targeted customer portfolio, pricing... .... Location: California, US (Remote) Key Responsibilities: Lead strategic account...Full timeRemote work
- A leading appliance manufacturer is seeking a Key Account Manager for the NorCal region. The successful candidate will be responsible for managing key dealer relationships, achieving sales targets, and providing support to dealer accounts. This role requires 3-5 years of...Remote job
- A defense solutions provider seeks a Key Account Manager - Aerospace & Defense to manage relationships with the U.S. Department of War and prime contractors. This role involves developing account plans, ensuring contract compliance, and driving business development initiatives...Contract workFor contractors
- ...worldwide. Role Summary We are seeking an experienced, analytical, and strategically minded sales professional to join our team as a Key Account Manager within the B2B Travel industry. In this role, you will be responsible for developing, managing, and growing a portfolio of...Remote jobWorldwideNight shift
- ...by leading two distinct but complementary sales motions: (1) Key Accounts and (2) Municipal Accounts. This role develops new business while... ..., coordinated dealer engagement, and disciplined pipeline management. Success requires building executive‑level relationships,...Full timeFor contractorsWork at officeLocal areaFlexible hours
- Sunbit, Inc. is seeking a Key Account Manager in California to oversee relationships with dealership service centers. The role emphasizes driving growth in Sunbit utilization, coaching teams, and delivering data-driven insights. Candidates should have over 4 years in field...
$150k - $200k
Overview Quinn Company, your local Caterpillar store, is hiring a Sales Representative - Key Accounts Manager in City of Industry, California. Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used...Base plus commissionLocal areaNight shift$100k - $105k
CELSIUS is hiring a Key Account Manager for Southern California. The role involves managing key accounts, meeting with retail buyers, and forecasting sales to achieve annual goals. The ideal candidate will have 3-5 years of experience in the consumer products industry,...$104.4k - $185.46k
.... What You’ll Do (Core Responsibilities) Account Ownership & Growth Build and execute multi... ...across R&D, sourcing, program management, and operations. Drive price‑for‑value strategies... ...Qualifications Experience 5-10+ years in OEM key account management, business development,...Local areaWorldwideFlexible hours- HBX Group, located in California, is seeking a Key Account Manager to manage and grow key trade partner accounts in the B2B Travel industry. The successful candidate will utilize strong commercial acumen and relationship management skills to drive growth across Total Transaction...
- VES-Artex is looking for a Key Account Manager based in California, Missouri. The ideal candidate will manage key customer relationships, drive sales growth, and collaborate with teams to deliver tailored solutions. Responsibilities include developing long-term client relations...
$90k - $160k
Fisher & Paykel Appliances, Inc. is seeking a Key Account Manager to manage key dealer relationships in the East Bay/NorCal region. This role involves building strong partnerships, achieving sales targets, and training dealers on product sales. Qualified candidates will...$190k - $210k
A biopharmaceutical company is seeking a Key Account Manager to lead engagement across health systems, focusing on the cardiometabolic portfolio. The role involves developing account strategies, building institutional access for Plozasiran, and collaborating with clinical...Remote job- YO IT Consulting is seeking a Senior Account Manager to handle complex account management and enhance AI models in customer relationship strategies. The ideal candidate will have 3+ years of experience, strong communication skills, and a background in managing executive...Remote job
- ...A leading healthcare technology firm is seeking a Key Account Director to expand global client relationships in the Life Sciences Diagnostics... ..., and achieving revenue targets through dedicated account management. The ideal candidate will have extensive experience in...
Tempus AI
California, MO7 days ago - Firstunion is seeking a results-driven Sales Representative in California. You will be responsible for driving sales growth, exploring new business opportunities, and maintaining strong customer relationships. The ideal candidate will have a Bachelor's degree, proven sales...
- ...optimizing access for Neurocrine brands across assigned payer accounts, including National and Regional Managed Care Organizations, PBMs, and State Medicaid programs.... ...and maintains strategic, long-term relationships with key payer stakeholders by developing a comprehensive...Contract work
- Job Title Pipes & Fittings Sales Account Manager Locations California - 3 positions (Los Angeles, San Diego, San Francisco Bay Area) Utah... ...knowledge of relevant standards such as ASTM, AWWA, and ISO. Key responsibilities include establishing and sustaining long‑term...Full timeTemporary workFor contractorsWork experience placementWork at officeLocal areaNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Key Accounts Manager - I. Be the first to apply!
Related searches
- key account sales manager California, MO
- regional key account manager California, MO
- field sales account manager California, MO
- national account manager California, MO
- direct sales account executive California, MO
- advertising account executive California, MO
- sales account manager California, MO
- operational key account manager California, MO
- key account director California, MO
- service sales account manager California, MO