Procurement Systems Administrator

This is Hybrid role (4 days in office /1 day remote)About your Team:Reporting to Director – Procurement and Vendor Management, this role is responsible for Source to Pay (S2P) system/s to help maximize effective business processes and solutions. Analyzes, troubleshoots and implements key technology features to support Procurement and Vendor Management objectives as well as leading implementation/changes that improve the efficiency of systems and technology, partnering with cross-functional teams at IBKR. Produces monthly/quarterly reports, maintains systems and process documentation, change management, system performance monitoring, development of reference guides and training content.What will be your responsibilities within IBKR: System Administration and DocumentationResponsible for Implementation, configurations, data maintenance/management, and documentation of technologies, processes and workflows.Build and support ongoing automation initiatives to guide decisions and actions that support Procurement and Vendor Management strategy.Conduct regularly scheduled maintenance of the Source to Pay platform and requisite data elements.Assess implications of new software releases, configure accordingly, and support change management.End User Management and SupportMaintain and support the Source to Pay platform and all integrated solutions at IB.Provision roles and provide initial training/resources for all new users on Source to Pay platform.Manage and prioritize support requests including FAQs as well as change requests, enhancements, and reports.Liaise with the VMO, Risk Groups, Legal and business end users to assess additions, removals, and changes of business objects (suppliers, users, items, accounts, etc.).Keep documentation current and create training resources in partnership with Learning and Development team.Analytics/ReportingManage monthly and quarterly dashboards for various departments including configuration, updates, and validation.Monitor and regularly report on usage of Source-to-Pay (P2P) tools and implement plans for improving tool usage/value.Utilization and Performance Management:Track and report on Procurement technology KPIs, such as intake management, contract compliance, supplier enablement & catalog metrics, system usage, etc.Analyzes trends in user questions or issues raised to determine root cause and create improvement plans for corrective action.Implement configuration updates as technology access allows.Change Management, Stakeholder Management & Adoption:Drive change management and adoptionCommunicates accurate expectations for tool capabilities and drive full utilization of the functionality available to end-users.Facilitates process to gather or establish business requirements for new technology or enhancements to existing technologies.Performs other duties as assigned.What required skill’s you need:Bachelor’s degree in information technology, computer science, business administration, or other related field.At least 7 years of relevant experience in implementing and managing Procurement technologies.Proficient with Microsoft Office Suite, Power Bi, Confluence, Jira, ServiceNow,Experience with implementing Source to Pay (S2P) tools including catalog management.Understanding of procurement and vendor management processes, policies and governance.Team Player and strong analytical and interpretive skills to recognize, comprehend and assess issues.Excellent verbal and written communication skills are required.Understanding of all upstream and downstream aspects of the Procurement and vendor management processes and ability to express complex technical concepts in business terms.Ability to work under pressure, result oriented and demonstrated ability to handle multiple tasks and assignments simultaneously.Strong project management, business process and systems requirements definition, and documentation skills required.Solid understanding of API adaptors, interfaces, integrations with other point solutions and ongoing maintenance.To be successful in this position, you will have the following:Strong technical aptitude with proven ability to configure, troubleshoot, and optimize procurement systems, particularly in S2P platforms like GEPExcellent project management skills with experience leading system implementations, enhancements, and testing initiatives from conception to completionStrong analytical and problem-solving abilities to identify process improvements, resolve complex technical issues, and develop innovative solutionsExceptional communication and training skills, with the ability to effectively explain technical concepts to diverse audiences and create user-friendly documentationDetail-oriented mindset with experience in data management, system maintenance, and establishing best practices for procurement operationsCompany benefits :Competitive salary, annual performance-based bonus, and stock grant awards401(k) retirement plan with competitive company matchExcellent health and wellness benefits, including medical, dental, and vision benefits. 100% employer-paid medical premiums, with generous employer contributions to dental & vision plans as well.Wellness screening and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)Generous paid parental leave (up to 16 weeks paid parental leave for eligible employees)Company-paid basic life insurance, accidental death & dismemberment (AD&D), and short- and long-term disability coverageFlexible Spending Accounts (Healthcare, Dependent Care, and Commuter FSAs)Quarterly fitness stipend to offset costs associated with traditional gym and fitness memberships or feesEducation reimbursement and professional development opportunitiesLegal services, telehealth access, and voluntary insurance optionsBackup child and adult care support through Care.comDaily lunch allowance and fully stocked kitchen with healthy breakfast and snack optionsHiringMinRate130000HiringMaxRate155000