Clinical Services Coordinator - Carol Milgard Breast Center

Clinical Services Coordinator – 100% Onsite Carol Milgard Breast Center | Tacoma, WA Schedule: Monday–Friday, 8:00 AM–4:30 PM Location: Tacoma, WA – This position is 100% onsite and is not eligible for remote or hybrid work. Pay: $20.23–$24.07 per hour, based on relevant experience, skills and abilities Make a Difference in Every Patient's Experience At the Carol Milgard Breast Center, exceptional care goes beyond the exam itself. As a nonprofit, patient-centered breast imaging center, our mission is to provide breast health services to women throughout our community in an environment that fosters confidence, comfort, peace and dignity. As a Clinical Services Coordinator, you'll be an important part of that experience. Working onsite at our Tacoma breast center, you'll help ensure patients are prepared for their appointments and that our clinical teams have the information they need to provide timely, compassionate care. If you're organized, detail-oriented and enjoy working with patients and healthcare teams, we'd love to meet you. What You'll Do

• Schedule and pre-register patients for imaging appointments.
• Review upcoming exams to ensure required orders, prior imaging, labs, authorizations and other documentation are complete.
• Coordinate with technologists, radiologists, referring providers and other clinical staff to resolve scheduling or documentation needs.
• Manage multiple phone lines, emails and faxes while providing professional, compassionate service.
• Reschedule appointments and manage waitlists to help maximize patient access.
• Obtain and coordinate prior imaging and medical records through RIS, PACS and other electronic systems.
• Provide patients with appointment preparation instructions and other information as needed.
• Protect patient privacy and maintain HIPAA compliance.
• Support the clinical team with additional administrative and coordination needs.

What We're Looking For Required:

• High school diploma or GED.
• Ability to work 100% onsite at the Carol Milgard Breast Center in Tacoma, Monday–Friday, 8:00 AM–4:30 PM.
• Strong organization, attention to detail and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work collaboratively in a busy, patient-centered environment.
• Comfort learning and working across multiple computer systems.

Preferred:

• 1–3 years of medical office or healthcare experience.
• Experience with patient scheduling, insurance or prior authorization.
• Medical terminology and/or radiology experience.
• Familiarity with RIS, PACS, EMR or similar healthcare systems.
• Knowledge of CPT and ICD-10 codes.

Why Join the Carol Milgard Breast Center? At CMBC, you'll join a team united around one purpose: providing exceptional, compassionate breast health services to our community. We believe every patient deserves to feel respected, supported and cared for. Our team works together to create an environment where patients can feel more comfortable and confident during what can often be an anxious time. As a nonprofit organization, CMBC is also committed to expanding access to essential breast health services, including financial assistance for eligible patients. Benefits + Perks

• Monday–Friday schedule with no overnight or on-call shifts
• Medical, dental and vision coverage
• HSA and FSA options
• Mental health and wellness support through our Employee Assistance Program
• 401(k) with automatic 3% employer contribution from day one + up to 3% employer match
• Up to 17 days of PTO per year for eligible new employees
• PTO rollover and cash-out opportunities
• 9 paid holidays
• Annual compensation growth path
• Profit sharing
• Basic life insurance and long-term disability
• Legal/ID protection options and more

Ready to bring your organization, compassion and attention to detail to a team making a difference in women's health? Apply today to join the Carol Milgard Breast Center.