Content Producer

Content Producer

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.

Your opportunity

At Mission Australia, the stories we share help people understand the challenges facing Australians and the difference that support, connection and opportunity can make.

As our Content Producer, you will bring those stories to life across our channels, combining strong editorial judgement, audience insight and exceptional storytelling to create content that is clear, engaging and unmistakably Mission Australia. You will help shape our content direction and strengthen how we communicate our purpose, building hope and possibility for all.

Your key responsibilities will be to:

• Lead the organisation-wide content strategy and planning approach, ensuring content aligns with organisational priorities and audience needs.
• Shape and steward the Mission Australia brand story, maintaining a consistent narrative, tone of voice and brand experience across channels.
• Produce, edit and deliver compelling, high-quality content across website, social media, video and print.
• Source and develop meaningful stories and case studies in partnership with frontline teams and stakeholders, bringing Mission Australia's purpose and impact to life.
• Manage content priorities and stakeholder requests, providing expert guidance on content, storytelling, brand and channel suitability.
• Coordinate content production across owned channels, adapting and repurposing materials to maximise relevance, reach and impact.
• Use audience insights and content performance data to continually improve content quality, engagement and effectiveness.
• Develop and embed content frameworks, standards and best-practice tools that strengthen content capability and consistency across the organisation.

Requirements for success

• Tertiary qualification in Communications, Marketing, Media or a related discipline, or equivalent relevant experience.
• Demonstrated experience in content or communications, creating and delivering high-quality content across multiple channels.
• Exceptional writing, editing and storytelling skills, with the ability to translate complex information and organisational priorities into clear, engaging content.
• Strong understanding of digital content best practice across websites, social media, email, video and emerging channels.
• Experience applying brand, tone of voice, accessibility and style guidelines to create consistent, audience-focused communications.
• Ability to build trusted relationships and confidently advise and influence stakeholders on content and storytelling priorities.
• Strong planning and organisational skills, with the ability to manage competing priorities, contributors and deadlines while maintaining a high standard of quality.
• Ability to use audience insights, performance data and market trends to inform content decisions and continuously improve engagement and effectiveness.

Your benefits

• Rewarding work – every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email View email address on click.appcast.io or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at View email address on click.appcast.io