Nursing Secretary

The Pavilion at Queens for Rehabilitation & Nursing - Nursing Secretary The Pavilion at Queens, a 302-bed skilled nursing and rehabilitation facility in Flushing, Queens, is seeking a Nursing Secretary / Medical Records professional to support the Nursing Department and ensure the accurate and organized management of clinical and administrative records. We are looking for a detail-oriented, highly organized, dependable, and hardworking individual who takes pride in their work and can effectively manage multiple responsibilities in a fast-paced healthcare environment. While prior healthcare or skilled nursing experience is a plus, personality, work ethic, attention to detail, and a proven track record of longevity in previous positions are most important. The ideal candidate will be comfortable working with a variety of personalities, communicate professionally with residents, families, staff, and outside providers, and be able to prioritize tasks while maintaining accuracy and confidentiality. Responsibilities Maintain, organize, and audit resident medical records in accordance with facility policies and applicable confidentiality and HIPAA requirements. Ensure medical records and related documentation are complete, accurate, properly filed, and readily accessible when needed. Assist with documentation and record management related to resident admissions, discharges, and transfers. Monitor records for missing or incomplete documentation and follow up with appropriate staff as needed. Prepare reports, correspondence, forms, memos, and other documents as requested by Nursing leadership. Answer and direct telephone calls, take messages, and communicate information to the appropriate department or staff member. Greet and assist residents, families, visitors, physicians, and other healthcare professionals in a professional and courteous manner. Coordinate and maintain documentation related to resident medical appointments and transportation. Assist with requests for medical records and other documentation in accordance with facility policies and applicable regulations. Maintain organized nursing department files, records, supplies, and other administrative materials. Provide administrative and clerical support to the Director of Nursing, Nurse Managers, and nursing staff. Communicate effectively with staff across different departments and work collaboratively with individuals with a variety of personalities and responsibilities. Handle sensitive and confidential information with professionalism and discretion. Assist with special projects and other administrative duties as assigned. Qualifications High school diploma or equivalent required. Previous administrative, clerical, or office experience preferred. Previous experience in a skilled nursing facility, healthcare setting, or busy medical office is a plus. Strong attention to detail and excellent organizational skills. Proven ability to manage multiple priorities and meet deadlines. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to work effectively with different personalities. Proficiency with Microsoft Office, specifically Excel and Word and general computer applications. Ability to learn and navigate electronic medical record systems. Demonstrated reliability, professionalism, and strong work ethic. Stable employment history and demonstrated longevity in previous positions strongly preferred. Ability to maintain confidentiality and handle sensitive information appropriately. What We're Looking For The ideal candidate is someone who is organized, dependable, detail-oriented, and takes ownership of their responsibilities. We value individuals who demonstrate a strong work ethic, communicate effectively, work well with others, and are committed to building long-term relationships with their team and organization. #J-18808-Ljbffr