Administrative Support Assistant - Residence Life

Administrative Support Assistant

Residence Life is seeking a dynamic and energetic individual to join the East Area office as an Administrative Support Assistant, serving as the first point of contact, in person and by phone.

The Residence Life Office is committed to developing a safe and inclusive living-learning community that fosters academic, social, cultural, and personal growth. We strive to enable residents to develop respect and responsibility for themselves and their community. This job will report to an Office Manager and assist with providing administrative support to one Associate Director, three Assistant Directors, and eleven Coordinators.

The successful candidate will be responsible for the following:

• Serve as the primary point of contact, in person and via phone, in the area office
• Answer telephones, greet visitors, and take messages
• Schedule appointments and make appropriate referrals to other offices
• Open, sort, and distribute mail and post notices
• Create an area on call schedule for professional and paraprofessional staff and distribute on a routine basis to various University offices
• Assist in maintaining staff calendars
• Post confidential information to the student conduct database and refer to the Office of Student Accountability Conflict and Response as appropriate, maintain Incident Report log, assist in maintaining student files and records, type related documents
• Process room reservation requests and forward for signatures
• Inventory and order office supplies, prepare paperwork for special purchases, and assist staff with budgetary needs
• Assist in special project work and run office errands.
• Demonstrate a commitment to the development of a community where diversity and sustainability are valued

Minimum Education, Work Experience & Required Certifications

General Equivalency Diploma (GED) or High School (HS) No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None

Background Checks/Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $34,800.00 - $50,500.00. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO Is The Law

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact View phone number on click.appcast.io.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.