Administrative Assistant

• Prepare and distribute lease renewal notices to residents.
• Monitor renewal activity and follow up with residents as needed.
• Support the lease recertification process while following company policies and regulations.
• Keep lease and resident information accurate and up to date
• Process and maintain accurate records of resident rent payments.
• Assist residents with questions about rent payments and available payment options.
• Follow up on past-due accounts and work with the property management team to resolve outstanding balances.
• Prepare and send notices related to delinquent accounts.
• Serve as a primary contact for resident questions regarding leases, recertifications, and payments.
• Provide friendly, professional, and timely assistance to residents.
• Help maintain positive relationships with residents and address concerns as they arise.
• Maintain organized and accurate resident files and documentation.
• Ensure records are kept up to date and in accordance with company requirements.
• Work closely with leasing and property management teams to support daily operations and a positive resident experience.

Administrative Assistant Job Requirements:

• Entry level candidates are also encouraged to apply!
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to handle sensitive information with confidentiality.