Team Secretary

Team Secretary

We are looking for a motivated and enthusiastic Team Secretary to join the Community Mental Health Team based at Stewart Lodge, Yeatman Hospital in Sherborne. This is a part-time post for 22.5 hours per week, covering a wide range of secretarial and administrative duties.

The post holder will need to have developed IT skills, a working knowledge of Microsoft Office and demonstrable experience of working in an office environment. You will be responsible for providing secretarial and administrative support. We are a busy team, and the post holder will be responsible for managing the day-to-day office-based tasks, following processes and procedures including handling phone calls, processing referrals to our systems, booking/arranging appointments for the clinicians, taking minutes when required, dealing with enquiries for the team and audio/copy typing of letters and minutes.

We work with vulnerable people so a compassionate telephone manner is essential. Previous NHS experience and experience of using the Rio patient records system will be an advantage. Being adaptive and flexible to the needs of the service and our client group is essential. If you are looking for a change, a challenge and working with a wide variety of professionals, this could be the role for you.

Main duties of the job

o To cover office administration for the North Dorset Locality in all units as and when required.

o To provide secretarial cover for the Clinical Team members which include medical staff.

o To work within Trust policies and procedures.

o Any other duties commensurate with the grade and that may be deemed appropriate.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact View email address on click.appcast.io.

Knowledge, skills and training

Essential

• Minimum 5 GCSE or equivalent

Desirable

• NVQ 2 Business Administration

Skills Ability and Knowledge

Essential

• Competent using windows environment packages

Job specific experience

Essential

• Excellent typing skills - RSA Stage II minimum in word and text processing or equivalent

Skills Ability and Knowledge

Essential

• Secretarial Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Yeatman Hospital

Back Lane

Sherborne

DT9 3JU

United Kingdom