Regional Manager

Reports to: Operations Director

Department: Operations

Classification: Exempt

Salary: Starting at $75,000+ (commensurate with experience)

Key Partnerships: Human Resources, Marketing, Clinical, Procurement, Support Center

About The Role

The Regional Manager plays a critical leadership role in driving the success of multiple dental office locations. This role ensures operational excellence, team development, patient satisfaction, and achievement of financial goals across the assigned region. The Regional Manager partners closely with cross-functional teams and practice leaders to build high-performing, patient-focused clinic environments.

Primary Responsibilities

• Lead operations for 7–10 dental practices, ensuring alignment with company goals and performance standards.
• Evaluate clinic performance using operational and financial reports; guide practices in recall effectiveness and financial consultations.
• Identify underperforming areas and implement targeted training and action plans.
• Support and develop clinic managers and coordinators to lead high-performing teams.
• Ensure compliance with internal procedures and all applicable local, state, and federal regulations.
• Conduct regular performance evaluations and coaching for direct reports, creating development plans as needed.
• Prioritize patient experience—resolve concerns quickly and ensure service excellence at every touchpoint.
• Recruit, interview, and onboard clinic managers and key team members.
• Collaborate closely with doctors and clinical partners to support clinical excellence.
• Address day-to-day issues affecting clinic operations, schedules, staffing, or patient flow.
• Monitor appointment scheduling to prevent overbooking and ensure smooth daily operations.
• Educate clinic leadership on key metrics; celebrate wins and recognize contributions.
• Maintain a strong and consistent presence in clinics, reinforcing leadership, culture, and support.
• Advocate for doctors’ needs and collaborate with clinical leadership to address concerns.
• Perform other duties as assigned.

Qualifications

• Minimum 3 years of multi-site dental leadership experience required
• Demonstrated success in hiring, training, and developing high-performing teams
• Strong relationship-building, interpersonal, and team leadership skills
• Excellent verbal and written communication skills
• Effective time management and the ability to multitask in a fast-paced setting
• Proficiency in interpreting operational and financial reports to drive decisions
• Independent problem-solver with sound judgment and follow-through

Key Competencies

• Results-Oriented and Self-Motivated
• Compassionate and People-Focused
• Highly Organized with Attention to Detail
• Positive, Professional, and Adaptable
• Willing to be hands-on and lead by example
• Committed to long hours and travel as needed

Benefits

• 401(k) Retirement Plan
• Health Insurance (PPO & HSA options)
• Vision and Internal Dental Coverage
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off & Holiday Pay

Schedule & Locations

• Monday–Friday; occasional Saturdays may be required
• Oversees multiple practice locations within an assigned region

Equal Opportunity Employer

Community Dental Partners (CDP) is an Equal Opportunity and Affirmative Action Employer. We are committed to creating a diverse and inclusive environment and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any legally protected status.

Job Code: CDP100