Office Administrative Assistant

Office Assistant

Required Education: High School or equivalent

Required Skills, Experience, Qualifications and Abilities:

• Clerical and administrative skills
• Ability to perform accurate data entry and resolve errors in participant cases
• Ability to open and maintain participant cases and verify appointments
• Ability to organize and maintain paper and electronic files
• Ability to assist with or create service authorizations
• Ability to communicate effectively through email and U.S. Mail
• Customer service and reception skills, including answering phones and greeting participants
• Ability to answer general questions regarding available services
• Ability to manage incoming and outgoing mail
• Ability to monitor and maintain office supply inventory
• Ability to perform multiple administrative tasks accurately and efficiently
• Ability to take on other reasonable administrative and clerical duties as assigned

The position serves as an office assistant supporting counseling staff with a variety of administrative, clerical, reception, and office-support functions. The role is responsible for maintaining participant case information, supporting compliance-related activities, handling communications and documentation, assisting with reception duties, processing mail, and monitoring office supplies. The position also provides general administrative support and performs other reasonable duties as needed.

Job Duties:

• Provide clerical and administrative support to counseling staff
• Perform data entry and resolve errors in existing participant cases to ensure compliance
• Open new participant cases
• Verify participant appointments
• File and maintain paper and electronic documents
• Assist with and create authorizations for services
• Send communications through email and U.S. Mail
• Process incoming and outgoing mail
• Monitor office supply inventory and identify replenishment needs
• Answer incoming telephone calls
• Greet participants and visitors
• Respond to general questions regarding organizational services
• Perform other reasonable administrative and clerical duties as needed

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**