Computer Support Specialist

Salary: $34.31 - $41.76 Hourly
Location : San Bernardino City Unified School District, CA
Job Type: Most positions work 8 hours/12 months
Job Number: 26-066
Department: Information Technology
Opening Date: 06/17/2026
Closing Date: 7/14/2026 11:59 PM Pacific


Job Description

JOB SUMMARY :
Under general supervision, configures, install, test, maintain, troubleshoot and repair computer systems and peripheral equipment; provide guidance to users in proper operation and care of hardware, software and peripheral equipment.


SUPERVISION:
Receives supervision from Director of Information Technology, or designee.
Positions in this classification exercise no supervision.

Examples of Duties

ESSENTIAL JOB FUNCTIONS:
Duties may include, but are not limited to, the following:

• Installs, maintains, and updates a variety of client operating systems and devices
• Provides support to district users, parents, students, and others as required
• Configures and sets up external devices such as printers, audio-visual equipment, mobile carts and charging stations, and other external devices for computers
• Sets up, installs, replaces, and maintains computer and related equipment in a large multi-vendor enterprise networked environment
• Provides technical support in the troubleshooting and resolution of problems with client device hardware, network connectivity, software, and peripherals
• Diagnose defects in equipment and performs skilled work in repair of various user devices
• Consults with and make recommendations to sites when parts for repairs or new equipment are needed
• Supports the installation, use-of, and maintenance of any District applications and other software
• Use technology support tools such as telephone, remote viewing or control software, and other remote district deployment and support tools to provide technical assistance to all users
• Creates, develops, and maintains internal technical knowledge base articles
• Evaluates and tests new hardware, application programs and provides feedback
• Provide guidance, training, and instructions to other technicians
• Provides possible recommendations and solutions to departmental manager concerning enhancements to hardware and software
• Utilize ticketing system to enter and manage work requests
• Serves as a liaison between schools and departments to coordinate activities, exchange information, and resolve issues
• Assist with inventory audits as needed
• Performs job related duties as assigned

Qualifications

QUALIFICATIONS:
Experience and Education/Training (These are the minimum experience and education/training standards which will be used to admit or reject applicants for examination.)


Two (2) years of paid full-time experience working as a computer support technician supporting multiple sites with a variety of computer equipment, operating systems, and applications software in a multi-vendor environment.


High school graduation or the equivalent.


Licenses/Certificates/Registrations (Must be submitted upon offer of employment and maintained throughout employment in this position):


An appropriate, valid California driver's license and auto liability insurance.

Additional Information
CLICK HERE TO VIEW THE COMPLETE JOB DESCRIPTION.
Only online applications are accepted via
Computer access is available in the Personnel Commission Office.
APPLICATIONS: Following closing of recruitment, no additional application material or information will be accepted.
RECRUITMENT TYPE: OPEN & PROMOTIONAL (Anyone may apply for this position).
ADDITIONAL SALARY INFORMATION: This is a non-exempt position, Regular Classified Salary Range 43A. Most positions in this class work 8hours/12months. The probationary period for employees in this classification is six (6) months (or 130 working days of paid service).
BENEFITS: Health, Vision, Dental and PERS (retirement). Benefits are available to full-time and part-time employees.


For complete details visit Employee Benefits
THE EXAMINATION:

• Written Examination. WEIGHT: 100%
• Only qualified candidates will be invited to participate in the examination process.
• Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit.
• Candidates will be notified in accordance with the Personnel Commission Rules.
• This eligibility list will be active for a period of (1) year.

REASONABLE ACCOMMODATIONS: The Personnel Commission will make every effort possible to ensure that all applicants compete on an equal level. At any time in the employment process, applicants with disabilities may request reasonable accommodations if required. To give district staff adequate time to evaluate each case, and to arrange for accommodations, applicants must submit their request to the Affirmative Action Office at View phone number on click.appcast.io as soon as possible. Failure to do so may result in the inability to provide the necessary reasonable accommodations in a timely manner.
Fingerprinting, drug and tuberculosis testing is required of all successful candidates new to the district .
District employees and external applicants must upload proof of education and/or training with each application. Acceptable documents include copies of a high school diploma, GED (or equivalent), transcripts (official or unofficial), college degree(s), and/or training certificates. Applications submitted without the required documentation may be disqualified. All relevant experience must be clearly listed in the "Work Experience" section of the application, as resumes will not be considered.

In compliance with California SB 1100, a valid California driver's license and automobile insurance are required only for positions in the classification where driving is an essential job function.
Closing Date: July 14, 2026 at 11:59 P.M. PST
CLASSIFIED NON-MANAGEMENT EMPLOYEE:
PERS Retirement; Medical, Dental, Vision, and Life Insurance; Vacation, Holidays and Sick Leave. Benefits are available to full-time and part-time employees.


CLASSIFIED MANAGEMENT EMPLOYEE:
PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek, 8 hours per day.


SCHOOL POLICE OFFICERS:
PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek.
School Police Officers Differential compensation:
POST Intermediate Certification: 6% to base pay
POST Advanced Certification: 8% to base pay
Associate degree: 5% to base pay
Bachelor degree: 7% to base pay
Master degree: 9% increase to base pay
For complete benefit details, please visit
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I acknowledge that agency-wide questions apply to all recruitments and must be reviewed with each application submitted. I understand that I am responsible for ensuring my responses remain current and accurate and that failure to update my responses may affect my eligibility.

• Yes
• No

Required Question