Manager, Solutions Engineering

Direct message the job poster from BigID Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We’re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next‑gen technology. BigID has been recognized for: BigID Named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers & Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people‑centric culture that is fast‑paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we seek: BigID is seeking a customer‑facing, Solution Engineering team leader to the West region. Candidates should be focused on creating a strong team environment while enabling each SE to grow and contribute to the overall success of the territory. A minimum of 3 years in a previous leadership role(s) is required. Specialty in a technical or consultative position around security, privacy or governance is a plus. BigID foundationally believes that leadership is driven by example: a “player‑coach” mentality is non‑negotiable. We're looking for someone local to PDT for this role. What you’ll do: Manage and mentor a team of 3–6 Sales Engineers Hire and retain the best talent from across the industry Recognize and reward leadership, promoting team members along the defined career path. Gather insights from customers, determine product gaps and work closely with PM/R&D to improve our products Stay up to date with current and future market trends, competition and regulatory developments Collect and share knowledge within the team Determine training needs for overall team and individuals Coach other team members where possible Report on group activities and trends Continuously review and improve our POC process with the goal of reducing our time to close and overall success Generate and / or review post POC summary reports. Share findings and take action where needed Continuously review and improve Demo flows / messaging Expand quality and quantity of all pre‑sales collateral Update demo env to showcase new product functionality, verticals and unique customer use cases Maintain content of RFP answer libraries to reduce response times Contribute to building Brand awareness Coordinate our customer engagements closely with sales, support, services Identify all potential areas of improvement (approach, process, execution) within presales Review need for special tools or scripts that can make our life easier during POC's What you’ll bring: 5+ years of management experience 10+ years industry experience in sales engineering or related experience Relevant experience in one or more of the disciplines of data privacy, data security, or data governance Prior experience in selling software to Fortune 500 Ability to work independently in a fast paced environment Positive attitude, customer focus, and strong sense of ownership over customer results Excellent customer‑facing communication and organization skills Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders and technology practitioners Passion for demonstrating solutions and ability to provide technical input during the sales process Some prior experience with one or more of the following: RDBMS systems, no‑SQL data‑stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.) Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus Experience with Linux or container frameworks (such as Docker) is a strong plus Our Values: We look for people who embody our values - Care, Do,Try & Shine. Care - We care about our customers and each other Do - We do what it takes to make a positive impact Try - We try our best and we don’t give up Shine - We shine and make it our mission to always stand out US Roles: The annual base salary range is $180,000 – $195,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. Work from home with a global remote‑first community

• ️lexible PTO and Quarterly Volunteer Days
• 00% employer‑covered medical, dental, and vision options available to you

Additional insurance benefits like pet insurance and legal assistance Fidelity Employer Sponsored 401K We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant. Seniority level Not Applicable Employment type Full-time Job function Engineering and Information Technology Computer and Network Security #J-18808-Ljbffr BigID