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Remote WFM Manager: Forecasting & Dialer Strategy

$80k - $95k

Caring

Caring is looking for a Workforce Management (WFM) Manager to lead a small team in designing and executing operational strategies for our family contact center. Your key tasks will include developing scheduling and forecasting models in Excel to enhance operational effectiveness. The ideal candidate will have at least 5 years of WFM experience, strong analytical skills, and a proven ability to influence cross-functional teams. This role provides a remote opportunity with competitive salary between $80k - $95k, depending on experience, alongside comprehensive benefits including group insurance and 401(k) plan. #J-18808-Ljbffr Caring

Vacancy posted 1 day ago
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