Receptionist

Job Description

Job Description

Medical Receptionist – Podiatry Practice

Benefits & Perks

• Competitive hourly pay 
• Paid time off 
• Health insurance benefits 
• 401(k) 
• Career growth opportunities 
• Friendly, team-oriented work environment 
• Employee discounts on select products and services 

Job Summary

Yeargain Foot & Ankle is seeking a friendly, dependable, and highly organized Medical Receptionist to join our team. We are a busy podiatry practice with two Dallas locations at Baylor University Medical Center and Methodist Dallas Medical Center .

Our front desk team plays an important role in creating an excellent experience for our patients. As a Medical Receptionist, you will be one of the first people our patients interact with, whether they are calling the office or arriving for an appointment. We are looking for someone who is welcoming and professional while also being organized, efficient, and comfortable working in a fast-paced medical office.

The ideal candidate has excellent communication and customer service skills, strong attention to detail, and the ability to handle multiple responsibilities throughout the day. Previous medical office experience is preferred, and bilingual English/Spanish candidates are strongly encouraged to apply.

Responsibilities

• Greet patients warmly and provide a professional and welcoming check-in and check-out experience 
• Answer incoming phone calls and assist patients with scheduling, questions, and general office needs 
• Schedule, confirm, and reschedule patient appointments 
• Verify and update patient demographic and insurance information 
• Assist with insurance eligibility and verification 
• Collect copays, deductibles, outstanding balances, and other patient payments 
• Accurately enter and maintain patient information in the electronic medical record (EMR) 
• Communicate effectively with physicians, medical assistants, billing staff, and other members of the practice 
• Help coordinate patient needs and maintain efficient patient flow throughout the office 
• Maintain an organized, clean, and professional front desk and reception area 
• Protect patient privacy and follow HIPAA requirements 
• Assist with administrative duties and other front-office responsibilities as needed 
• Work collaboratively with the entire team to provide an excellent patient experience 

Qualifications

• Previous experience in a medical office or medical receptionist position is preferred 
• 1–2 years of customer service experience preferred 
• Excellent verbal and written communication skills 
• Friendly, professional, and patient-focused demeanor 
• Strong organizational skills and attention to detail 
• Ability to multitask and prioritize responsibilities in a busy medical office 
• Comfortable using computers, electronic medical records, and scheduling software 
• Dependable, punctual, and able to work effectively as part of a team 
• Experience with eClinicalWorks (eCW) is a plus 
• Experience with insurance verification and collecting patient payments is a plus 
• Bilingual English/Spanish is a huge plus and strongly preferred

Work Location

This position supports our two Dallas locations at Baylor University Medical Center and Methodist Dallas Medical Center . Candidates should be comfortable working at either location based on the practice schedule.

About Yeargain Foot & Ankle

At Yeargain Foot & Ankle , our goal is to provide high-quality foot and ankle care while creating a welcoming and positive experience for every patient. We value teamwork, professionalism, reliability, and treating our patients with kindness and respect.

We are looking for someone who wants to become an important part of our team and grow with our practice.