Assistant Director - DGMH

Assistant Director Of DGMH

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Director of DGMH situated within CAPE at the Mental Health Division. The Mental Health Division plays a vital role in supporting older adults within the community. The individual hired as Assistant Director of DGMH will be responsible for oversight of the DGMH contract in collaboration with the Senior Director. This role reports directly to the Senior Director at CAPE.

Role Responsibilities

Task Supervision & Staff Oversight:

• Provide regular task supervision to DGMH clinicians, including oversight of program expectations, workflow, documentation, engagement, productivity, and follow-through.
• Monitor staff performance related to assigned responsibilities, service delivery, documentation, and program requirements.
• Support clinicians in prioritizing responsibilities, meeting deadlines, addressing barriers, and maintaining effective day-to-day functioning across assigned sites.
• Review documentation, data entry, and required program records for completeness, timeliness, and adherence to agency and funder expectations.
• Support clinicians in developing and maintaining effective working relationships with Older Adult Center directors, staff, members, families, and community partners.
• Provide guidance regarding program procedures, site expectations, communication, coordination of services, and operational concerns.
• Assist with onboarding, orientation, and ongoing training of DGMH staff.
• Identify staff development, training, support, or performance needs and communicate significant concerns and recommendations to the Senior Director.

Clinical Support & Supervision Development:

• Co-facilitate clinical consultation and case review with CAPE leadership.
• Provide clinical support within the scope of current licensure, including consultation related to engagement, assessment, crisis response, referrals, coordination of care, and other clinical concerns.
• Work collaboratively with leadership to support continuity between task supervision and clinical supervision.
• Obtain New York State LCSW licensure within the first year of employment.
• Upon obtaining the required clinical license, assume clinical supervision responsibilities for designated DGMH clinicians in accordance with New York State requirements, agency expectations, and professional standards.
• Once clinically licensed, provide regular clinical supervision focused on assessment, treatment planning, clinical judgment, risk management, ethical practice, documentation, and professional development.

Site Oversight & Program Administration:

• Conduct regular site visits to designated DGMH locations to provide staff oversight and support, assess program functioning, address operational needs, and maintain strong working relationships with Older Adult Center leadership.
• Serve as a primary point of contact for day-to-day operational issues across assigned sites and communicate significant clinical, staffing, or programmatic concerns to the Senior Director.
• Monitor required program data, documentation, deliverables, and reporting to support compliance with DGMH, OMH, contractual, and agency requirements.
• Track program performance and follow up with staff regarding outstanding documentation, reporting requirements, service expectations, and other identified needs.
• Assist with preparation of reports, audits, monitoring visits, tracking tools, and other contract-related administrative responsibilities.
• Support coordination among DGMH clinicians, CAPE leadership, Older Adult Center staff, and other internal and external partners.
• Assist with implementation and refinement of workflows, procedures, and systems that promote consistency, accountability, and effective service delivery across sites.
• Participate in program planning, quality-improvement activities, and problem-solving related to the ongoing operation of DGMH services.
• Attend regularly scheduled meeting with NYC Aging staff to review and discuss state of the program.

Performance & Organizational Excellence:

• Participate in the agency's performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
• Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
• Complete required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
• Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

Qualifications & Key Attributes

Minimum Qualifications:

• Master's degree in Social Work from an accredited institution.
• Current New York State LMSW.
• Eligibility and commitment to obtain New York State clinical licensure within the first year of employment.
• Experience providing behavioral health services, preferably with older adults.
• Experience providing supervision, staff support, program coordination, or clinical consultation.
• Strong clinical assessment, crisis-intervention, and decision-making skills.
• Ability to travel regularly among designated program sites.
• Ability to manage multiple priorities across clinical, administrative, supervisory, and programmatic responsibilities.
• Strong proficiency with electronic health records, Google Workspace, data-management systems, and other technology used for program operations and reporting.

Preferred Qualifications:

• New York State LCSW or LCSW-R.
• Experience working in DGMH-funded programs, Older Adult Centers, community mental health, or other older-adult service settings.
• Experience supervising clinicians working across multiple community-based sites.
• Knowledge of DGMH, OMH, and/or other behavioral health regulatory and documentation requirements.
• Previous experience in a Commonpoint role is a plus.
• Bilingual skills are a plus.

Key Attributes for Assistant Director Role:

• Strong clinical judgment and ability to support clinicians managing complex client needs.
• Organized and detail-oriented, with the ability to oversee multiple sites, staff, deadlines, and program requirements.
• Able to provide supervision that is supportive, clear, accountable, and focused on staff growth and quality of care.
• Strong communication and relationship-building skills across clinical, administrative, and community settings.
• Comfortable working independently in the field while maintaining close communication with program leadership.
• Able to identify concerns early, problem-solve effectively, and bring appropriate issues to senior leadership.
• Collaborative and flexible, with the ability to work effectively across teams, programs, and disciplines.

Compensation & Benefits

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position's scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

Working schedule: Mon-Fri, 9am-5pm