Account Executive, Ticket Sales

Account Executive, Ticket Sales

The Account Executive, Ticket Sales will play an active role in executing the ticket sales strategy for MLV NorCal Rumble ahead of our 2027 launch. The ideal candidate has experience selling a variety of ticketing products, with a track record of exceeding sales goals in a fast-paced, entrepreneurial environment. This role will play a key part in building the MLV NorCal Rumble brand through season ticket and partial plan membership growth, and group ticket sales. This position reports to the Manager, Ticket Sales.

Primary Responsibilities - Ticket Sales and Business Development

• Support ticket revenue generation through the sale of MLV NorCal Rumble ticket products, including season memberships, partial plans, and group tickets.
• Conduct outbound prospecting and help identify new business opportunities through calls, emails, in-person meetings, networking events, stadium tours, and other sales activities.
• Partner with Senior Account Executives and Ticket Sales leadership to build relationships with local businesses, youth organizations, schools, volleyball clubs, and community organizations to expand the MLV NorCal Rumble fan base.
• Coordinate and support the sale of group ticket packages for volleyball clubs, corporate partners, community organizations, and other targeted groups.
• Contribute to departmental sales activity and revenue goals by supporting Senior Account Executives and Ticket Sales leadership.

Client Service and Sales Operations

• Provide timely, professional service to assigned accounts and help ensure a positive fan experience throughout the season.
• Accurately track sales activities, customer interactions, prospect information, and pipeline opportunities within the CRM system.
• Support prospect and client follow-up, account servicing, and sales-related administrative activities in partnership with Senior Account Executives and Ticket Sales leadership.
• Maintain organized prospect lists, sales records, and account information, while supporting additional Ticket Sales department and broader organizational needs as assigned.

Matchday and Community Engagement

• Promote MLV NorCal Rumble and professional volleyball through active community outreach, relationship-building and engagement initiatives.
• Support matchday operations by hosting clients, assisting with group experiences, prospecting new fans, and supporting hospitality areas.
• Partner with Senior Account Executives on relationship-building and lead-generation efforts at community events, networking functions, matches, and club initiatives to strengthen community connections and increase brand awareness.

Who You Are:

Required Skills / Knowledge:

• Strong written and verbal communication, presentation, and interpersonal skills.
• Collaborative, team-oriented approach with the ability to work effectively across departments.
• Proficiency with CRM and ticketing systems.
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed for home games, events, and other business activities.

Education and Experience:

• Minimum of 1 year of sales experience, preferably within sports, entertainment, or ticket sales.
• Bachelor's degree or equivalent experience preferred.

What You'll Gain & Why This Role is for You:

• The opportunity to help build the ticket sales function of a professional sports franchise ahead of its 2027 launch.
• A direct role in growing season memberships, partial plans, group sales, and the MLV NorCal Rumble fan base.
• The chance to build meaningful relationships across the Northern California business, youth sports, school, and community landscape.

Equal Employment Opportunity:

MLV NorCal Rumble provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MLV NorCal complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is not eligible for U.S. work authorization sponsorship.