Dental Office Coordinator/ Manager

Job Description

Job Description

Looking for an experienced dental front office professional who is confident with PPO insurance, treatment presentation, and patient communication.

This role is ideal for someone who is organized, personable, and can help patients move forward with needed treatment. Minimum 2 years of experience in a dental front office required.

We are a modern, patient-focused dental office seeking a strong team member who can manage the front desk while also playing a key role in treatment coordination and insurance handling. If you enjoy connecting with patients, staying organized, and being part of a positive, high-quality practice—this is a great opportunity.

Responsibilities

• Greet patients and create a welcoming experience
• Answer phones, schedule appointments, and manage the daily schedule
• Verify PPO insurance and explain benefits clearly to patients
• Prepare, submit, and follow up on dental insurance claims (PPO)
• Present treatment plans and discuss financial options
• Help increase case acceptance through clear communication and trust
• Coordinate with the clinical team to ensure smooth patient flow
• Maintain accurate patient records and documentation.
• Qualifications
• Minimum 2 years of experience in a dental front office role
• Strong knowledge of PPO insurance (eligibility, breakdowns, estimates)
• Experience with treatment plan presentation preferred
• Excellent communication and customer service skills
• Organized, reliable, and detail-oriented
• Comfortable multitasking in a fast-paced environment.
• What We Offer
• Competitive pay based on experience
• Supportive and friendly team environment
• Opportunity to grow and be valued in the practice
• Modern office with a focus on high-quality care

Benefits: