Proposal Manager

As Proposal Manager, you will manage and coordinate the organization's global proposal process with a focus on clear strategy, disciplined execution, strong collaboration, and compelling customer-focused storytelling. You will translate client needs, sales strategy, and organizational capabilities into persuasive proposals and presentations, while supporting revenue growth, strengthening client relationships, and positioning World Travel, Inc. as a trusted business partner.

Reporting to the Director of Marketing, you will manage timelines, coordinate inputs, maintain proposal content, and ensure every response reflects the client's priorities, WTI's value proposition, and the standards needed to compete effectively.

This position may be based in our Pennsylvania office or performed remotely, depending on the candidate's qualifications, experience, and business needs.

Key Outcomes

• Deliver high-quality, client-focused proposals, RFIs, presentations, and sales materials that clearly communicate WTI's value and differentiation.
• Manage proposal timelines, milestones, and review cycles to ensure accurate, complete, and on-time submissions.
• Strengthen proposal quality, consistency, and efficiency through organized content management, reusable messaging, and disciplined process improvement.
• Partner cross-functionally to align proposed solutions with client needs, operational capabilities, pricing considerations, and implementation expectations.
• Support revenue growth by helping Sales teams respond effectively to new business, rebid, and expansion opportunities.

Core Responsibilities

• Own the end-to-end proposal process for assigned global RFPs, RFIs, rebids, presentations, and related sales response materials.
• Translate client requirements into clear, differentiated, and commercially relevant proposal narratives.
• Partner with Sales and Account Management to understand the opportunity, client priorities, decision criteria, competitive context, and win strategy.
• Coordinate input from Operations, Technology, Finance, Client Services, Implementation, and other subject matter experts to develop complete and accurate responses.
• Develop and refine proposal content, executive summaries, cover letters, presentation materials, and supporting documentation.
• Maintain and improve a centralized proposal content library, including standard responses, company information, service descriptions, case examples, and approved messaging.
• Manage proposal schedules, assignments, review checkpoints, approvals, and final submission requirements.
• Ensure proposals are accurate, polished, compliant with client instructions, and aligned with WTI's brand, voice, and value proposition.
• Identify opportunities to improve proposal tools, templates, processes, and content quality.
• Track proposal activity, themes, recurring questions, and lessons learned to support continuous improvement and stronger future responses.

Core Competencies

• Proposal leadership: You manage complex response processes with clear ownership, strong organization, and disciplined follow-through.
• Strategic writing: You turn client needs, solution details, and stakeholder input into clear, persuasive, and client-centered narratives.
• Business acumen: You understand sales strategy, client decision-making, value positioning, and how strong proposals support profitable growth.
• Collaboration and influence: You build alignment across teams, manage competing inputs, and keep stakeholders focused on deadlines and outcomes.
• Execution and accountability: You balance accuracy, speed, quality, and compliance while managing multiple priorities in a deadline-driven environment.
• Continuous improvement: You improve templates, content, workflows, and knowledge management practices to make each proposal stronger and more efficient.

Profile of Success

You are a strong proposal professional who can bring structure to complex opportunities, write with clarity and purpose, and collaborate effectively across teams. You are organized, curious, detail-oriented, and comfortable managing deadlines while keeping the client's priorities and the sales strategy at the center of the response.

• You bring experience managing global RFP, RFI, proposal, presentation, or sales response processes in a B2B, corporate travel, business services, or related environment.
• You are an effective writer and editor who can create concise, persuasive, and audience-specific content.
• You are skilled at project management, stakeholder coordination, deadline management, and content organization.
• You can synthesize input from multiple teams into a cohesive response that is accurate, compelling, and easy for clients to evaluate.
• You are energized by helping teams compete, improve proposal quality, and create materials that clearly demonstrate value and differentiation.

If you require reasonable accommodation for the application and/or interview process, please notify a representative of the People Operations Department.