Clerk III - Code Enforcement

Job Title

Clerk III

General Description

You must attach a photo of your degree or diploma with your application. Reopened to supplement the existing register fill one current vacancy. 35 hours per week position. Under general supervision, performs a variety of moderate to difficult clerical work in providing support of operations of the department. Work involves providing customer service to the public in support of issuing permits and subcontractors filing applications of on-going construction; working directly with Inspectors to verify all construction; answering the telephone; performing data entry and scheduling; researching data; filing and typing reports; performing mailing; balancing cash drawers; etc. Reports to the Office Manager. Note; preference may be given to those qualified candidates who are bilingual - English and Spanish.

Duties of Responsibilities

Essential job functions. Clerk III's perform a variety of clerical work according to assigned work and/or supervisor. Duties may include the following: assists the public at the counter to filing for permits and subcontractors with ongoing construction. Schedules permit applications with Inspectors for review; issues permit to customer after approval; posts data into computer upon approval; collects payment for permit; writes receipt for customer; posts payments. Posts all information into computer that a subcontractor is doing construction; performs research if there was a permit issued; posts information into permit data; issues a new permit when needed; calculates and collects payment; writes receipt; posts payments; schedules inspections ready to be viewed; files documents. Answers telephone; schedules requested inspections; researches information needed to assist public with their permit or any information needed to assist the public. Assists subcontractors filing for renewal or new license; copies required documents; posts information into the computer; collects license fees; writes receipts to customers. Distributes to Inspectors the licenses to be signed; verifies printed license; makes corrections; sets up files for each subcontractor; mail license-to-license holder. Copies and prints necessary applications forms when needed. Relieves switchboard when needed. Performs mail run daily and postage for outgoing mail. Distributes rodent control to the public. Sets up new contractor files for electrical, plumbing, and mechanical applications. Runs reports necessary to finalize daily cash deposits; verifies and balances cash deposits; posts cash drawer; makes copies and itemized report; submits to Finance Department to finalize. Copies Inspectors daily schedule; compiles necessary paperwork; researches all postings for permits for Inspectors review upon inspection; reschedules any inspections if necessary; posts results of inspections. Checks garage sales in newspaper; sends notices to individuals needing a permit. Sets up new files for building permit applications and Inspector's books with date and time for scheduling. Compiles previous year's files and completed building permit blueprints for storage. Receives and/or reviews various records and reports such as permit applications, subcontractor applications, Inspectors' schedules, cash receipts, license renewal, complaints, code violations, etc. Prepares and/or processes various records and reports such as Inspectors' schedules, building permit report for newspaper, reports to close cash drawer, complaints, City actions, work orders, etc. Refers to building permit, subcontractor filings, Inspectors' schedule, telephone book, Ordinance book, logbooks, policy and procedure manuals, codes / laws / regulations, publications and reference texts, etc. Operates a variety of office equipment and machinery such as printer, copy machine, adding machine, fax machine, label maker, computer, telephone, typewriter, etc. Uses a variety of tools such as stapler, standard office tools, etc.; a variety of supplies such as receipts, applications, miscellaneous forms, general office supplies, etc.; and a variety of computer software such as Accu-Term, Microsoft Word, Microsoft Excel, Jeff net, Dymo Label, Internet Explorer, etc. Interacts and communicates with various groups and individuals such as Office Manager, contractors, subcontractors, Inspectors, office staff, other City department staff, Council representatives, and the general public. May perform with following duties when responding to complaints: receives complaints from the public; completes complaint form. Enters information into the computer; retrieves item number for each complaint. Distributes complaints to Inspectors; receives results from Inspectors; enters results into computer. Locates owner of property, owner identification, and property identification for property; verifies correct owner identification and property identification are attached to item number; creates new owner identification when necessary. Generates summons number for each item/legal notice for mailing; enters each summons/legal notice in computer; prints each legal notice and labels; prepares legal notice for certified mailing; completes check; verifies forms when certified mail is returned; distributes to Inspectors to re-inspect property. Compiles and sorts information that is needed for preparing property for City action; makes copies of information; checks for previous activity for property; enters information into the computer and logbooks; forwards information to the Director's office; files information. Creates new files.

Minimum Qualifications

Requires a high school diploma or equivalent supplemented by two years of secretarial. bookkeeping, and/or account clerk that included customer service experience; or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. Must possess a current, valid Louisiana driver's license. Graduation from an accredited college or university at the Associate's level or higher may substitute for some of the above experience. Note; preference may be given to those qualified candidates who are bilingual - English and Spanish. Note: All education claimed in your application must be supported by documentation which you can attach to the application in the NeoGov system. Non-competitive – all candidates determined to meet or exceed the minimum qualification requirement will be certified to the department with the current vacancies for possible interview.

Supplemental Information

Health insurance: comprehensive medical benefits options are provided through Blue Cross Blue Shield of Louisiana. Coverage is effective the first of the following month, following full-time employment. Dependent coverage is also available. The City of Kenner also offers voluntary insurance plans: dental, vision, and supplemental insurance plans (voluntary life, cancer, accident, critical illness, hospital confinement, long-term disability and short-term disability). Life insurance: all full-time employees are insured under a Group Life Insurance policy through Prudential Life Insurance Company. The coverage is one and half times the employee's salary, up to $300,000. The policy also provides a Basic Accidental Death and Dismemberment benefit. The premium cost is covered by the City of Kenner. Coverage is effective the first of the following month, following full time employment. Retirement system: the City of Kenner's regular full time employees are enrolled with the Municipal Employees Retirement System of Louisiana. Both the City of Kenner and the employee contribute the required percent to the system. The employee's contributions are kept on account and will be refunded, if the employees leaves employment before they are retirement eligible. Deferred compensation: the City of Kenner currently participates in a 457 Plan with MassMutual. This is a voluntary investment program that the employees are allowed to participate in at a contribution rate of their choice (must be within the designated maximum and minimum limits, as set for by Plan Document). The City of Kenner does not contribute to the 457 Plan. Holidays: sixteen paid official holidays are observed, plus any other holidays which may be declared by the Mayor. Annual and sick leave: eligible Kenner employees earn annual leave and sick leave. Accrual of hours will increase based on the number of years of service. Working test period: upon appointment to a position in the classified service, the employee shall serve a working test period of six (6) months, unless extended. EAP: the Employee Assistance Program (EAP) is a program which provides a professional to help employees and their families to resolve problems. This service is 24 hrs. / 7 days per week, voluntary participation and confidential. Kenner reserves the right to at any time and from time to time to modify or amend, in whole or in part, any or all of the provisions of the benefit package.