Patient Services Specialist - Orthopedics

Description At our Orthopedic Clinics, we treat injuries including arthritis pain, back pain, joint pain and pain from strains and sprains that impact our patients' quality of life. Join our team to help patients with musculoskeletal needs overcome chronic joint pain and injury. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost‑effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Patient Service Specialist – Role Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient‑facing caregiver, you'll provide customer service, help patients through processes like check‑in, registration, billing/financial aid and insurance. You will work with clinical teams to assist with scheduling, clinic operations and more. The Journey Level PSS performs all core front‑office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. Required Qualifications 1 year medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PSS position. Compensation and Benefits Pay range: $23.15 – $34.69 per hour. Additional compensation may be available for shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits include a 401(k) savings plan with employer matching, medical, dental, vision, life insurance, disability insurance, paid parental leave, vacations, holidays, health issues leave, voluntary benefits, and well‑being resources. Equal Opportunity Statement Providence is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from unlawful discrimination and harassment in accordance with all applicable laws. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr Providence Health & Services