PSS / Patient Services Specialist - Primary Care at Ravenna

Patient Services Specialist 2

UW Medicine Primary Care at Ravenna offers personalized care for every stage of life, conveniently located on 25th Ave. NE, just west of University Village. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or need treatment for an illness or injury we've got you covered.

This position supports Urgent Care.

Primary Job Responsibilities:

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements:

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

Pay Range Minimum: $24.30 hourly

Pay Range Maximum: $35.35 hourly

This is a regular position with a Full-Time Equivalent of 100.00%.

Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.