In-Office Call Quality Analyst — Growth & Coaching
OnPoint CX Solutions LLC
OnPoint CX Solutions LLC is seeking a Quality Assurance Call Monitor in Henderson, NV to enhance customer experience by reviewing agent calls and ensuring compliance with quality standards. This full-time role requires strong listening skills, attention to detail, and the ability to work in a fast-paced environment. You will monitor calls and prepare reports while collaborating closely with supervisors to improve agent performance. Opportunities for growth and performance bonuses are available. #J-18808-Ljbffr OnPoint CX Solutions LLC
Vacancy posted 3 days ago
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