Hybrid CSM: Growth‑Focused, AI‑Savvy Customer Success
BigCommerce Pty
BigCommerce Pty is looking for a Customer Success Manager in Austin, Texas. The successful candidate will manage dual portfolios, focusing on enhancing customer retention and revenue growth through strategic planning and active engagement. Key responsibilities include overseeing the customer lifecycle, managing customer health, and executing cross-functional partnerships. The position is designed for someone analytical, commercially minded, and a strong communicator, ideally with experience in SaaS or digital commerce. #J-18808-Ljbffr BigCommerce Pty
- Commerce Inc in Austin is looking for a proactive Customer Success Manager to manage a hybrid portfolio focused on customer retention and revenue growth. You will engage in high-touch account management while also executing scalable programs to ensure customer success....Suggested
$140k - $160k
SLAMcore is looking for a Customer Success Manager based in Austin, Texas, to drive retention and growth through strong relationships with key stakeholders. This role involves... ...between $140,000 - $160,000 OTE, along with hybrid working and an excellent benefits package...Suggested- 360Connect, LLC is looking for a Client Success Manager for a hybrid role based in Austin, TX. In this position, you will be part... ...resolving issues, and collaborating with sales for growth opportunities. Strong customer service experience and familiarity with CRM...Suggested
- Luxury Presence is seeking a Client Success Manager I in Austin, TX, to enhance client relationships and ensure platform success. You... ...and a passion for real estate are essential. The role offers a hybrid work environment and benefits including performance bonuses, competitive...Suggested
$100k - $120k
Forcepoint is seeking a Customer Success Manager located in Austin, TX. This hybrid role requires acting as the primary contact for assigned customers, ensuring successful outcomes and engagement. Key responsibilities include managing renewals, conducting business reviews...Suggested- ...a tenacious, tech-savvy, and data-driven... ...Revenue Manager ( Customer Growth & Automation Manager... ..., and automated AI engagement. You'll... ...team of Customer Success Managers to carry... ...a small group of hybrid & remote customer... ...engaged, resilient, and focused on tasks to ensure...Full timeTemporary workRemote workMonday to Friday
- ...Customer Success Manager/Implementation Consultant As a Customer Success... ...hands-on, consultative role focused on discovery, solution design... ...match ~ Access to cutting-edge AI tools, including ChatGPT... ...development for career and personal growth ~ Strong and experienced...Work at officeRemote workShift work3 days per week
$133.4k - $233.7k
Join to apply for the Customer Success Manager, Digital role at... ...future of business with AI+ Data +CRM. Leading with... ...performance and career growth, charting new paths,... ...Customer Success Manager (CSM), you will serve as a... ...drivers. With a continual focus on your customers’...Full timeWork experience placementWork at officeRemote workFlexible hoursWeekend work3 days per week- MariaDB plc is seeking an Associate Customer Success Manager in Austin, TX, to oversee the long-term... ...needs through collaboration. With a focus on providing value and ensuring customer... ...MariaDB solutions. The position offers a hybrid work environment with competitive compensation...Remote job
$50k
...or tell their story with custom and personalized... ...digit revenue and profit growth trajectory. Position Overview... ...Strategic Account Manager (Hybrid Growth & Acquisition) is... .... You will divide your focus equally between... ...Navigator networks, and AI-driven outbound tools....Contract workWork at officeFlexible hours2 days per week- Mudflap is seeking a Customer Success Manager, Fleet in Austin, TX to manage a high-volume account portfolio. The role focuses on activating and retaining a book of 400+ fleet accounts... ...environment. The position allows for a hybrid working model to facilitate both in-office...Work at officeRemote work
- Tricentis is seeking a Senior Customer Growth Account Manager in Austin, Texas to enhance strategic... ...requires a combination of customer success and consultative selling skills to... ...background in managing complex SaaS accounts, focusing on driving growth and customer adoption...
- ...technology firm in Austin is seeking a Technical Customer Success Manager to enhance customer engagement... ...customer satisfaction and explore account growth opportunities while advocating for customer needs. If you excel in a hybrid environment and are passionate about...
- ...Enterprise Customer Success Manager Join the team redefining how the world... ...our US operations. This is a hybrid role in Austin, Texas, so you... ...with our product. The core focus of our team is to prove the power... ...as possible. Our rapid growth (100+ million monthly active...Work at officeLocal areaFlexible hours
- ...employees. 150 countries. 11k+ customers. 300+ patents. If our... ...The Customer Success Manager serves as the primary... ...management. This hybrid role is responsible for... ...retention, adoption, and growth across the existing customer... ...posting. Forcepoint is focused on building an...Work at office
$103k - $130k
Imprivata is looking for a Strategic Customer Success Manager to join their hybrid team based out of Austin, TX; Waltham, MA; or St. Petersburg, FL. This... ...of Imprivata’s Privileged Access Security solutions, focusing on driving customer success and business objectives....- ...Senior Customer Success Manager - SaaS ShipperHQ is seeking a talented... .... This is a senior, revenue-focused role for someone who can manage... ...of strategic and high-growth accounts, serving as both a... ...Paternity Leave ~ This is a hybrid, full-time position working...Full timeWork at office
$15k
...users with smart, AI-powered tools that... ...freeing our users to focus on building their small... ...strategic account growth, and executive... ...sponsor engagement, success plan revisions, escalation... ...Workiz ROI to customer business metrics (... ...Leadership This is a hybrid role working 3 days...Contract workWork at officeRemote work- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission... ...—including you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by country): Health Benefits - Full...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- ...Who You Are: Our Enterprise Customer Success Manager role is a fantastic... ...for you if you are a customer-focused professional with at least 3... ...Value Adult/Life Balance: Hybrid: 3 times a week from our Austin... ...personal and professional growth. At Invicti, we believe our...Work at officeWorldwideFlexible hoursShift work3 days per week
- 360connect-1 is seeking a Client Success Manager for a hybrid role based in Austin, TX. This position focuses on building strong client relationships and ensuring proactive... ...and paid time off. Join us to create positive customer experiences and foster lasting partnerships!...Flexible hours
$194.4k - $243k
...makes for a remarkably focused and fulfilling work experience... ...talking. We are a hybrid company with a focus on... ...: Orchestrate the successful end-to-end technical and... ...value realization and customer experience (both customer... ...TX Location Preferred AI at BetterUp Our team thrives...Work experience placementSummer holidayLive outWork at officeLocal areaFlexible hours2 days per week- ...Customer Success Manager At Anchor, we're transforming... ...businesses to focus on what they do best... ...expand, so the CSM plays a real commercial... ...is building an AI-first organization... ...This position is hybrid-based in Austin, TX... ...to surface growth opportunities, develop...Work at officeRemote work
- ...Head of Customer Success - SaaS About Us: ShipperHQ... ...leadership role focused on reducing churn,... ...key accounts. AI Strategic Roadmap:... ...to help a CSM troubleshoot a complex... ...during a period of growth or technological transition... ...~ This is a hybrid, full-time...Full timeWork at office
- ...bringing our European success story to new markets such... ...in Austin, TX (hybrid) and turn cold prospects... ...opportunities that fuel our growth. Your Performance Objectives... .... Qualify . Run customer-centric discovery... ...to succeed, grow, and focus on impact. Putting people...Local areaRemote workWorldwide
- ...Location: Austin, TX (Hybrid, 3 days/week onsite) About... ...an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with... ...value prospects. This role focuses on acquiring multi-location... ...tools necessary to be successful: CRM, scripts, ZoomInfo...Temporary workFlexible hours3 days per week
- ...a Local Account Executive in Austin, TX, for a hybrid role focusing on driving local sales and market share growth. Candidates should have a Bachelor’s degree and... ...sales experience. This position involves daily customer interactions, contract negotiations, and collaboration...Contract workLocal areaFlexible hours
- ...Account Executive to expand its customer base. The role is hybrid, allowing for 3 days of... ...work per week, and will focus on acquiring multi-... ...and large organizations. Successful candidates will develop leads... ...consultative sales approach to drive growth. #J-18808-Ljbffr Dormont...
$99.45k - $112.5k
...collectively navigate rapid growth on a global scale... ...to our continued success. Our deep... ...entire lifecycle of customers in your portfolio,... ...Braze platform. Your focus will be to drive value... ...to fostering hybrid ways of working, we... ...combine and activate AI agents, models, and...Work at officeFlexible hours$150k - $175k
...This makes for a remarkably focused and fulfilling work experience... ...start talking. The Senior Customer Success Manager role Contributes to... ...strategists, consultants, and growth planners. CSMs partner with... ...: All other locations Hybrid Work Policy & Hub Locations...Work experience placementSummer holidayLive outWork at officeLocal areaRemote workFlexible hours2 days per week
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