Front Office Coordinator

Job Profile Administrative Support Assistant 2 Non-Exempt Job Family Administrative Support Time Type Full time Max Pay – Depends On Experience $22.60 USD Hourly Minimum Qualifications High School Diploma and two years of experience appropriate to the area of assignment/field; or any equivalent combination of experience and/or training that has achieved comparable knowledge, skills, and abilities. Job Profile Summary Provides routine administrative support to a department or group of professionals in support of department goals. Job Description Position Salary Range: $22.59 - $22.60 per hour. The Front Office Coordinator is the primary administrative contact for the Student Accessibility and Inclusive Learning Services and is responsible for managing daily front office operations, supervising student staff, coordinating office workflows, and supporting accommodation related administrative functions. This role requires strong organizational, customer service, and effective communication skills, along with the ability to be reliable, accountable, and proactive in maintaining a professional, welcoming, and efficient office environment. This position is Full-time and 100% In-person. Days and Schedule: Monday – Friday 8 a.m.-5 p.m. Benefits Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. Low-cost health, dental, vision, and life insurance benefits. Retirement program designed to promote long-term savings and provide income upon retirement. Paid time for volunteer and professional development. 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period. Wellness program for preventative health education and screenings. Disability and leave program for income protection. Employee assistance for free and confidential behavioral health services. ASU Discounts to sports/events along with discounts with ASU partnerships. Front Office & Customer Service Stationed at the main entrance to the Student Accessibility and TRiO suite – serve as the primary point of contact for students, faculty, staff, visitors, and external partners. Manage phone, email, and in-person inquiries; provide information, referrals, and problem resolution. Maintain reception and shared office spaces; ensure smooth daily workflow. Coordinate mail, deliveries, keys, room scheduling, and general office logistics. Support departmental events, seminars, and on-site activities. Student Staff Supervision Recruit, onboard, train, schedule, and supervise front office student workers, Lab Aides, and other student staff as needed. Assign work, monitor performance, and provide feedback and coaching. Manage timekeeping, coverage, and task prioritization. Testing Accommodation Support Coordinate office resources to support testing staff, faculty, and leadership. Manage secure exam intake, copying, routing, and distribution. Process copy/print requests and prepare instructional materials. Maintain records, reports, and electronic filing systems. Operate and troubleshoot office equipment and assistive technology. Assist instructors, TAs, and other academic professionals in navigating Student Accessibility Database (AIM). Financial, Facilities & Compliance Support Process and track supply requests; order through Workday and maintain inventory. Complete Requests for Fund submissions, as directed by supervisor. Support leadership with confidential communications, reports, and presentation materials. Assist with special projects, service area coverage as needed and cross-departmental initiatives. Desired Qualifications Experience working with or supporting students and/or persons with disabilities. Possesses a positive, upbeat and helpful public forward-facing attitude. Dependability, punctuality and the ability to be self-driven. Knowledge of office management principles, organizational practices, and procedures. Advanced knowledge and skills using WORD, EXCEL, and PowerPoint. Strong written and verbal communication skills using various communication mediums such as email, phone, Slack, Teams, and Zoom. Ability to coordinate multiple tasks, prioritize effectively, and work independently. Sound judgment, discretion, and professionalism in handling sensitive matters. Working Environment Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Location Campus: Tempe Funding No Federal Funding Driving Requirement This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment. Department Statement The Student Accessibility and Inclusive Learning Services provides services to qualified students with disabilities on all ASU campuses. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr Arizona State University