Billing Specialist

This is a hybrid role, 2 days a week in office, hours are 8-5 or 9-6pm EST (your choice), Gwinnett County Responsibilities Invoice Preparation & Issuance: Prepare and issue accurate customer invoices in a timely manner; ensure invoices align to service agreements, approved rates, and billing schedules. Contract/PO Review & Billing Validation: Review contracts, purchase orders, and service agreements to confirm billing terms, rates, frequency, and required supporting documentation; ensure appropriate approvals are in place before invoicing. Billing Accuracy, Adjustments & Documentation: Research and resolve billing discrepancies; process credit memos, rebills, and other adjustments as needed; maintain clear audit trails and organized billing documentation. Customer Account Maintenance: Maintain accurate customer and billing records (bill-to/ship-to, billing contacts, invoice delivery preferences, and related master data) and support data quality routines. Month-End Close Support: Assist with month-end close activities, including billing cutoffs, AR accrual support, and reconciliations; provide schedules and support documentation as requested. Audit & Compliance Support: Support internal and external audits by preparing schedules, responding to requests, and providing documentation; adhere to internal controls and company policies. Continuous Improvement & Systems Enablement: Identify opportunities to improve billing processes and reduce rework; contribute to SOPs/job aids and leverage technology to enhance billing workflows (automation, reporting, and standardized templates). Qualifications Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred (or equivalent experience). 2+ years of experience in Billing, including invoice preparation and exception resolution. Proficiency with ERP/accounting systems and Microsoft Office (Excel required). Strong attention to detail, organization, and documentation discipline. Excellent communication and problem-solving skills; customer-service mindset when working with internal and external stakeholders. Preferred Qualifications Microsoft Dynamics 365 (Finance/AR) experience is strongly preferred; experience creating/maintaining invoices and supporting AR processes in D365 is a major plus. Experience in a high-volume, multi-location services environment with contract-based billing. Experience supporting close and audit requests, including reconciliations and schedule preparation. Comfort working in a shared services model with service levels, cutoffs, and standard work expectations #J-18808-Ljbffr