Patient Service Representative
Chase Brexton Health Care
JOB SUMMARY:
Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures.
• Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response.
• Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service.
• Effectively manages calls and deals with patient requests and complaints.
• Ability to read, comprehend and apply knowledge about insurance co-pays, deductibles and other insurance related information.
• Detects and corrects errors, completes forms, obtains needed information and maintains logs and files. WORKPLACE COMPUTERS AND EQUIPMENT
• Registers patients and verifies that patient's record is up to date and accurate. Enters appropriate changes in CPS.
• Accurately enters confidential personal health information and financial information into CPS. Verifies insurance information.
• Manages files, initiates and replies to record requests photocopies records and documents for billing and/or legal services; sends and receives information via facsimile machine or email, complying with all laws pertaining to medical records.
• Works walk in patients into schedule COMPLIANCE QUALITY & POLICY
• Complies with federal and local patient privacy laws.
• Verifies patient and or/guardian identification. CHECKING, EXAMINING, AND RECORDING
• Collects and applies patient payments, adjustments, and reconciles daily cash reports. TEAMWORK
• Assists in coverage for other areas.
• Performs other tasks as needed under the direction of the lead PSR and/ or Director of Operations.
• Maintains open relationships and lines of communication with co-workers SKILLS/ABILITIES
Ability to deliver exceptional customer service by empathizing with customer/patient needs.
Skilled at working with diverse patient populations.
Analytical & Critical thinking skills needed to resolve conflicts and problem solve to meet customer needs.
Data entry skills with ability to check accuracy of detail work such as correct spelling of names, numbers, dates and times.
Ability to plan, prioritize, and organize work and adapt to possible changes to plan as necessary. EDUCATION AND/OR EXPERIENCE:
Required: High school, G.E.D. or equivalent.
Required: One year of customer service experience.
Desired: Experience in a medical office preferred. Experience with Electronic Medical Records Systems Monday-Thursday 10:30pm-7pm
Friday 9-5:30pm
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Patient Service Representative in Baltimore, MD vacancy
- ...Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology... ...healthcare experience. When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who...SuggestedWork at officeImmediate start
RadNet
Towson, MD5 days ago $16.12 - $23.21 per hour
...building a career in healthcare customer service ? We are the leading provider of... ...technology-driven solutions that transform the patient experience and financial performance of... .... As a Patient Registration Representative, you will be the first point of contact...SuggestedHourly payFull timeLocal areaShift workR1 RCM
Baltimore, MD4 days ago$16.12 - $23.21 per hour
...technology-driven solutions that transform the patient experience and financial performance of... ...advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the...SuggestedHourly payPart timeReliefLocal areaShift workR1 RCM
Baltimore, MD3 days ago$19 per hour
...Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic T he y are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the...SuggestedHourly payMonday to FridayMotion Physical Therapy Group
Parkville, MD3 days ago- ...Podiatry Patient Service Representative At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We are a multi...SuggestedWork at officeShift work
- ...Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops...Contract workFor contractorsRemote workWeekend workAfternoon shift
$16.12 - $23.21 per hour
...Customer Service Representative In Patient Registration Location: Ascension St. Agnes Hospital Seton Imaging Center Shift: PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available Ready to start a meaningful career in healthcare...Hourly payReliefLocal areaShift work$18 - $24 per hour
...Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology... ...better healthcare experience. When you join usas a Patient Service Representative Floater , you will be joining a dedicated team of...Hourly payWork at officeImmediate startMonday to FridayShift work- We are looking for an organized patient representative to join our medical practice. You will be responsible for an array of activities related... ...and processing cash and credit card payments for medical services rendered. Reviewing patient accounts, identifying delinquent...Contract workWork at officeRelocation
$19.5 - $22 per hour
...job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need... ...in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic,...Work at officeImmediate startFlexible hoursShift workWeekend work$18 - $21 per hour
Katzen Eye Group is searching for a Full Time, enthusiastic, patient focused,Patient Services Representative/Medical Front Desk Representative for our office inReisterstown, MD. Great work hours, no late evenings, no major holidays or Sundays, a robust benefits package...Hourly payFull timeTemporary workWork at officeWeekend workAfternoon shiftEarly shift- ...Medical Practice Representative Shift/Schedule: Part Time Mon/Wed/Fri (with the potential for full time) Onsite; 8AM-4:30PM Position... .... Collects co-pays and fees for facility and professional services from patient/guarantor according to established Hospital and faculty...Full timePart timeShift work
$16 - $21.1 per hour
...Baltimore, MD Full time R260000006044 Patient Service Representative On-Site: Ascension St. Agnes Hospital Baltimore Schedule: Thursday 1:00 a.m.-7:00 a.m., Thursday - Saturday 7 p.m. -7:00 a.m. Are you passionate about helping people during critical...Hourly payFull timeLocal areaShift workR1 RCM
Baltimore, MD5 days ago- ...insurance verification, evaluating financial responsibility of patients, updating accounts to a billable/collectible status, researching... ...general collections, accounts receivable oversight or customer service. NA. Associates degree in healthcare; courses in Accounting,...Work experience placement
- ...Patient Access Representative You have skills and great ideas. Put them to use as part of the New Vista Behavioral Health team! We encourage our... ...members to take an active part in improving the care and service we provide. If you have a superior level of customer service...Work at office
$17.68 - $24.76 per hour
...Patient Access Representative II, Part Time, Days(Every Other Weekend 6:00am- 2:30pm) University of Maryland St. Joseph Medical Center - 7601... ...process and offers information related to estimated costs of services and available financial assistance opportunities....Part timeWork experience placementLocal areaWeekend work$16 - $21.1 per hour
...Patient Service Representative On-Site: Ascension St. Agnes Hospital Baltimore Schedule: Thursday 1:00 a.m.-7:00 a.m., Thursday - Saturday 7 p.m. -7:00 a.m. Are you passionate about helping people during critical moments while building a career in healthcare...Hourly payLocal areaShift work$18 per hour
...Patient Access Representative Baltimore, MD 21215 Overview Salary Range $18.00 - $18.00 Hourly Position Type Full Time Category Regular... ...between patients and clinical staff. Through strong customer service, attention to detail, and adherence to organizational policies...Hourly payFull timeLocal area$19.49 per hour
Summary Join Our Team at Mercy Medical Center - Now Hiring a Patient Access Representative II Mercy Medical Center is honored to be recognized by... ...high school diploma or GED 1 year experience in customer service preferred Specific Requirements License Requirements: N/...Temporary workWork experience placementImmediate startFlexible hours- ...Gastro Health is Seeking a Full-Time Patient Relations Representative Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life...Full timeWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shift
$18 per hour
...Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or... ...team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation,...Hourly payFull timeWork at officeLocal area$16 - $26 per hour
...1K & moreAdventure Dental in Essex, MD, is currently seeking a Patient Coordinator to efficiently execute front office processes, including... ...high-quality and compassionate dental, vision, and orthodontic services to underserved childrenJob Qualifications Attention to detail...Hourly payWork at officeHero Practice Services
Essex, MD16 hours ago$55k - $70k
...Job Description Job Description Overview At FutureCare our Patient Account Coordinators are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an Accounts Receivable/Patient Accounts...Work at officeFlexible hoursFutureCare
Baltimore, MDa month ago$22.22 - $39.12 per hour
...delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients. About LifeBridge Health LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the...Shift workAya Healthcare
Baltimore, MD1 day ago- Gladstone Psychiatry and Wellness is seeking a dedicated Lead Patient Care Representative. This role is essential in ensuring that our patients have... ...will be enthusiastic about patient care and customer service, with the ability to multitask effectively in a fast-paced...Work at office
$19.92 - $29.87 per hour
...verification and authorization requests required for all infusion, oncology and Dance Center patients. Responsible to obtain ongoing authorizations to secure reimbursement of services. Acts as liaison with insurance companies' utilization review departments to ensure all...Work at officeLocal area$22 - $26 per hour
...incredible opportunities to impact our patients' lives with their urologic care. We foster... ...The Clinical Patient Support Representative plays a vital role by combining the responsibilities... ...effectively. Excellent customer service skills. Strong written and verbal...Hourly payFull timeWork experience placementWeekend work- ...Hello Everyone, I am hiring for the role mentioned below. Job Title: Commercial Plumbing Service Sales Representative Work Location: Maryland / Regional Service Area Work Arrangement: Onsite Application Deadline: Applications are accepted on an ongoing...Ongoing contractFull timeContract workTemporary workFor contractorsWork at officeLocal area
NLB Services
Owings Mills, MD2 days ago - ...Bilingual Patient Coordinator Work for a company that is truly making the world a happier place, one smile at a time! At Benevis,... ...Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as...Work at officeLocal areaFlexible hoursDay shift
Benevis
Baltimore, MD5 hours ago $18.4 - $29.74 per hour
...Provides administrative and clerical support on a patient-centered care unit or department. Facilitates... ...Participates in multi-disciplinary quality and service improvement teams unit based/hospital committees and represents the department and hospital in community...Work at officeMedStar Health
Rosedale, MD5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative. Be the first to apply!
Related searches
- dental patient care coordinator Baltimore, MD
- patient relations representative Baltimore, MD
- unit assistant Baltimore, MD
- patient assistance representative Baltimore, MD
- medical secretary Baltimore, MD
- patient relations coordinator Baltimore, MD
- patient experience coordinator Baltimore, MD
- patient access representative Baltimore, MD
- unit clerk Baltimore, MD
- patient care representative Baltimore, MD