Patient Service Representative

We are looking for an organized patient representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities. To be successful as a patient representative you must be able to facilitate and coordinate communication between patients, family members, and medical staff. Responsibilities: Patient registration and scheduling patient appointments Obtaining. Verifying and updating patients' addresses, contact details, insurance information, and medical histories at every visit. Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary. Receiving and processing cash and credit card payments for medical services rendered. Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments. Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Performing administrative and clerical duties when necessary. Qualifications: Fully vacinnated against COVID-19 High school diploma Experience working as a patient representative preferred but not required Knowledge of medical terms and practices preferred but not required Professional manner and appearance Strong interpersonal and communication skills Meticulous attention to detail Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) The most amazing Dr and atmosphere. My oldest children have been with them since birth now my youngest son is a patient along with myself. There is not one thing I can say bad or complain about. Thanks for always giving us great visits Kwashawna This was my pediatrician office and now it’s my children’s office Dr. Joseph came and checked on me in the hospital when I was 16 and had an appendectomy for that reason alone I trust him with the care of my children I’ve been taking my son here since he was 2 years old, my son is now 15. Dr. Joseph (that’s what I call him) provides excellent service Kima G Excellent Service! Since my family relocated from Minnesota to Maryland, we have been looking for a Pediatric to care for our kids and we were convinced we have finally found the right place. The doctors were very detail oriented and did a thorough physical assessment. They were able to answer all of our questions and provided relevant recommendations. I will also give kudos to the front line staff who were quick in conveying our message to the doctor and the doctor calling back in less than 1 hour. They phlebotomist was precise as she was able to draw my kids blood I one attempt, which is usually rare. Overall, I will recommend this clinic to anyone who want the best care for their child. They have been my daughter’s pediatrician from birth and she is about to turn four years old. I have never had a bad experience and what I love the most is the ease and comfort I feel when discussing any concerns I have. Not once have I ever felt rushed and this is the number 1 value I seek in any medical professional I entrust with my family’s care. I literally come here for myself and my four kids. I will tell you this is the best practice. Been seeing them for almost 8years now. Services are the best, customer service is top notch. They are always willing to listen to you and provide great recommendations. Thank you for you do. Mummy T If you're looking for a pediatrician for your children, I recommend Dr Osuagwu, he is awesome and knows what he's doing. My son gets sick a lot lately and in the past couple of time I called last minute and they made sure my son was seen . And I would like to say that the new guy you added to your team is nice and always pleasant, helpful and caring and will make sure you child gets the CARE he needs, thank you good time family care for all that you do. Atika B Doctor and staff are very nice and helpful and also greet you with a smile . #J-18808-Ljbffr Goodtime Family Care