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Customer Account Rep

$23 per hour

RemX

Job Description

Job Description

Customer Service Account Representative
Los Angeles, CA 90045
$23/hour
Monday-Friday | 7:30 AM-4:30 PM
Contract-to-Hire

Join a leading beauty and cosmetics company supporting franchise studios and online customers nationwide.

Key Responsibilities:

  • Assist with orders, inventory, pricing, promotions, and account inquiries
  • Resolve order, shipping, return, and product availability issues
  • Track shipments and provide customer updates
  • Maintain accurate account records and CRM documentation
  • Work across multiple systems and collaborate with internal teams
  • Deliver professional, solution-focused customer service

Qualifications:

  • 2+ years of customer service or order processing experience preferred
  • Strong communication, problem-solving, and multitasking skills
  • Proficient in Microsoft Office 365
  • Experience with CRM, ERP, ecommerce, or POS systems is a plus
  • Detail-oriented and able to thrive in a fast-paced environment

Ideal Candidate:

  • Customer-focused and highly organized
  • Comfortable managing multiple tasks and systems simultaneously
  • Positive, professional, and adaptable
  • Experience supporting retail, franchise, ecommerce, or order management operations preferred.

Vacancy posted 3 days ago
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