ADMINISTRATIVE ASSISTANT

Job Description

Job Description

ABOUT THE ROLE

The Receptionist / Office Assistant serves as the first point of contact for the company and plays a key role in maintaining daily office operations. This position manages a high-volume phone queue, provides administrative and clerical support across departments, and ensures a professional and efficient front office environment. This role is a blend of customer service, clerical support, and office administration in a fast-paced setting with frequent interruptions and competing priorities.

SAFETY IS OUR HIGHEST PRIORITY. Safety is our highest priority. We believe a safe workplace is built on mutual respect, care, and accountability. Every team member is empowered and expected to follow safety practices, look out for one another, and speak up about potential risks. Together, we create an environment where everyone goes home safely each day.

WHY JOIN OUR TEAM?

At Wells, we empower talented team members to deliver exceptional client experiences through innovative problem-solving across preconstruction, engineering, operations, and project management. Guided by honesty and hard work, we build lasting trust while continuously improving building processes. Through strong collaboration, we deliver safe, reliable results that reduce risk and help our clients and communities succeed.

WHAT WE OFFER
Wells provides a competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits include medical, dental, and vision insurance, company-paid disability and life insurance, wellness incentives, paid holidays, PTO, flexible spending accounts, HSA options, a 401(k) with profit sharing, access to Nice Healthcare, employee assistance resources, pet insurance, and additional voluntary coverage such as critical illness, accident, and hospital indemnity plans.

• Health and family care leave is available to both union and non-union employees.
• Union employee benefits are provided through separate collective bargaining agreements

WHAT YOU’LL DO

• Serve as the primary point of contact for incoming phone calls, managing calls accurately and professionally in a high-volume environment.
• Greet and assist visitors, vendors, delivery personnel, and callers with a positive and professional demeanor.
• Perform high-volume data entry and clerical tasks, including document preparation, filing (electronic and physical), and maintaining accurate records.
• Support various departments with project coordination and completion, including gathering, organizing, and entering data for operational needs.
• Manage office supply inventory, including tracking stock levels, ordering supplies, organizing storage areas, and ensuring materials are readily available.
• Maintain common office areas such as the break room and supply room, including stocking, organizing, and coordinating food or materials for meetings.
• Receive, sort, and distribute incoming mail and packages; assist with outgoing mail as needed.
• Support documentation needs related to production or operations (e.g., tags, logs, tracking sheets) as required.
• Provide general administrative support across departments, assisting with clerical needs and special projects.
• Manage multiple priorities, shifting tasks, and frequent interruptions in a fast-paced office environment.

WHO WE’RE LOOKING FOR

The ideal candidate is a detail-oriented administrative professional who thrives in a fast-paced office environment, demonstrating strong data entry accuracy and organizational skills. They are highly dependable , able to manage multiple priorities , and provide excellent customer service while supporting day-to-day office operations. This individual is proactive, adaptable, positive, and comfortable handling clerical tasks, office inventory management, and general administrative projects with minimal supervision.

IDEAL CANDIDATES WILL HAVE

• Must have a Minimum of 1+ year(s) of recent administrative, clerical, or office support experience in a fast-paced environment.
• High school diploma or GED required; additional coursework or an Associate’s degree in Business, Office Administration, or a related field is a plus.
• Demonstrated experience with data entry, recordkeeping, and general clerical tasks.
• Proven ability to multitask, prioritize work, and stay organized in a high-volume office setting.
• Strong customer service and communication skills, both verbal and written.
• Experience managing or supporting office operations, including inventory tracking, ordering supplies, and maintaining organized workspaces.
• Proficiency in Microsoft Office: primarily Excel, Word, Teams, and Outlook.
• Ability to work independently while also supporting team and departmental needs.

This profile summarizes key duties and expectations but does not list every possible job task. Employees must follow all job-related instructions and duties assigned by supervisors.

Wells is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.

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