Quality & Training Manager - Government Call Center
Systems Integration Inc
Systems Integration, Inc. (SII) in Washington DC is seeking a Quality & Training Manager to oversee quality assurance and manage training programs for a government‑contracted call center. This role ensures customer service representatives provide accurate and compliant service, while designing training programs and analyzing performance trends. The ideal candidate has experience in call center quality assurance, strong analytical skills, and a Bachelor's degree in a relevant field. Applicants must be able to pass federal background and credit checks. #J-18808-Ljbffr Systems Integration, Inc.
Vacancy posted 2 days ago
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