Enterprise Account Manager

Job Description

Job Description

This role is on-site in Austin, TX near The Domain. 

We are a growing recruiting technology company helping employers connect with and hire essential workers. Our data-driven platform uses AI-powered matching and performance insights to connect employers with relevant candidates across online channels.

Our performance-based approach helps customers improve recruiting efficiency and hiring outcomes. Internally, we foster a collaborative, high-performance culture built on transparency, encouragement, and shared success.

Role Overview

We are seeking a National Account Manager to manage a portfolio of established enterprise customer accounts. This role owns account retention, renewals, and revenue growth while serving as a strategic advisor to senior executives and C-suite stakeholders.

The ideal candidate combines strong technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue.

Location: Austin, TX — fully in-office

Compensation: $90,000 base salary plus commission

Responsibilities

• Own a portfolio of established enterprise accounts, with responsibility for retention and net revenue growth.

• Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.

• Build and maintain trusted relationships with senior executives and C-suite stakeholders.

• Identify and execute upsell and expansion opportunities aligned with customer goals and performance data.

• Translate platform capabilities, data insights, and campaign performance into clear business value.

• Partner with Sales, Product, and Client Success teams to drive adoption and customer success.

• Proactively identify account risks and develop mitigation plans to protect revenue.

• Maintain accurate account activity, forecasts, and documentation in the company’s CRM.

Qualifications

• Proven experience managing enterprise-level customer accounts.

• Demonstrated success in account retention, renewals, and revenue expansion.

• Experience building and managing relationships with senior executives and C-suite stakeholders.

• Strong technical aptitude, including the ability to understand and communicate complex platform capabilities and data.

• Consultative approach with strong upselling and value-based selling skills.

• Excellent communication, presentation, analytical, interpersonal, and negotiation skills.

• High level of ownership, accountability, and self-direction.

• Permanent authorization to work in the United States without current or future employer sponsorship.

Benefits

• Competitive base salary plus commission.

• Employer-sponsored fitness benefits.

• Company-paid health, vision, and dental insurance premiums for employees and dependents.

• 401(k) retirement plan with an employer contribution.

• Paid company holidays and a managed paid time off program.

• Fully paid parental leave.

• Catered lunches, snacks, and beverages.

• Company events and team activities.

#ZR