Service Manager (Bilingual)

Job Details Job Location: Rockville, MD 20850 Position Type: Full Time Salary Range: $32.00 - $34.00 Hourly Job Category: Management Responsibilities Supervise, train, and lead a team of service technicians Schedule and manage all maintenance operations, including service requests, work orders, and preventive maintenance Oversee contractors and vendors; manage inventory and supply ordering Ensure high‑quality apartment turnovers and unit readiness Perform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenance Conduct routine inspections of apartments, buildings, and systems Ensure compliance with safety standards, OSHA regulations, and building codes Maintain accurate maintenance logs and documentation using property management systems (Yardi preferred) Participate in on‑call emergency rotation as needed Requirements 3+ years of apartment maintenance experience, with prior supervisory or lead technician experience HVAC certification required; expertise in plumbing, electrical, appliance repair, and carpentry Strong leadership, scheduling, and organizational abilities Excellent communication and problem‑solving skills Computer proficiency; Yardi experience is a plus Must have basic tools and reliable transportation Ability to lift/move up to 50 lbs Bilingual (English/Spanish) required Professional appearance and commitment to quality work Benefits Competitive hourly rate 20% housing discount Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D Supplemental Insurance Options 401(k) Retirement Plan Paid Time Off (PTO) Pet Discount Plans Access Perks Discount Program Paid Volunteer Days & Community Service Programs Donaldson is an Equal Opportunity Employer. #J-18808-Ljbffr The Donaldson Group