Radiology - MRI Patient Coordinator Full-Time

Full-time 40 hours. Monday - Friday, 6:30am - 3:00pm
The MR Patient Coordinator under the direction of the MR supervisor, who reports to the Radiology Program Manager and Director of Radiology, assists in the MR workflow by scheduling Emergency and Inpatient MR scans, answering phones, preparing patient's for scans, phone screening, paging Radiologists and providers as needed and other related tasks The coordinator will perform clinical tasks utilizing EPIC to assist in safe patient scanning under the technologist's guidance. The Coordinator should be team orientated and comfortable with multi-tasking while maintaining quality, safety and patient satisfaction.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Assists in communication requests from outside providers by answering and transferring phone calls as needed
- Makes screening phone calls for MR exams and procedures as required
- Schedule same day add-on, ED and inpatient MR requests into the schedule worklist
- Proficient use of the EMR for history, lab and allergy look-up and documentation
- Assist in MR Room turn-over
- Patient ambulatory, wheelchair, and stretcher transport as needed
- Assist in safe patient transfer from stretcher and MR bed
- Reviewing MR exam orders to ensure all required documentation is included
- Confirm when required on all MR orders
a. Order matches signs/symptoms
b. All required orders are in place
c. Prior authorization is in place
d. Labs are available or ordered
e. Contrast allergies are highlighted
f. MR safety screening form completed
- Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician's offices as needed to secure authorizations
- Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care

- High school diploma required

- Associates degree preferred

- BCLS, preferred

- Staff adheres to all I. C.A.R.E. Standards

- Must be able to multi-task and think in a proactive manner

- Excellent organizational skills

- Interpersonal skills to communicate and interact effectively

- Work in an area that can be noisy and have temperature/ humidity variations

- Continuous sitting and standing

- Must be able to Lift 25lbs

Grade: 125

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.