Specimen Processing Supervisor

Description

Specimen Processing Supervisor - Seattle WA Tuesday to Saturday 5:00 AM to 1:30 PM

Supervise functions within the Specimen Processing department which may include one or more of the following: Specimen Processing Test in Question/Problem Resolution Imaging/Microfilming. Responsible for overseeing the following activities daily operations of Specimen Processing all compliance training training of personnel monitoring Quality of the department(s) monitor and improve productivity. Ensure maintenance of a safe ergonomically sound professional environment. Know and understand all functions of the department.

Pay range: $60720 - $109480 / year

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

• Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Responsible for daily operations of department which may include responsibility for Imaging/Microfilming TestInQuestion and some Problem Resolution Client Service functions
• Oversees safety ergonomics maintenance and cleanliness of department(including upgrades repairs etc.)
• Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines
• Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/oradditional SOPs asindicated
• Where applicable ensures all Federal State & local licensure requirements are met working with the QAand Medical Directors offices
• Ensures all documentation is complete and reviewed as required for internal and external inspection/audit
• Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competencyrequirements
• Monitorsincoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technicaldepartments
• May supervise packing and shipping of specimens to other laboratories in accordance with IATAregulations
• Ensures integrity of specimens sent to other facilities meetthe criteria necessary to provide accurate and timelyresults
• Monitors special handling of Jeopardized Clients Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patientrequisitions
• Demonstratesleadershipskills inemployee relations scheduling new employee onboarding team meetings coaching performancemanagement
• Establishes and motivates a participative work environment that actively encourages and supports employee involvement.
• Disseminates all essential information in a timely manner using various forms of communication to all departmental staff.
• May track/enter time/attendance ofemployees
• Prepares month-endreports
• Investigates/resolves and responds in a timely manner to internal and external customer issuesappropriately andeffectively
• Prepares schedulesfor department employees maintains adequate coverage fordepartment
• Oversees and ensure adequatesupply inventory for the department
• Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with establisheddeadlines
• Participates in the interview selection and hiring of newemployees
• Responsible for coaching developmentsupervision and succession planning of staff
• Monitors ongoing performance of employees; providescorrective action and counseling as required. Preparesand administersannual performancereviews
• Assists in ensuring fiscal responsibilities of the department are met which includesimplementation of cost containment programs management of overtime participation in standardization initiatives and needs assessment for capitalexpenditures
• Participates on Quest Management System (QMS) and Process Improvement Teams or other initiatives to meet businessobjectives
• Organizes and lead projects both within the workgroup and with cross-functionalgroups
• Meet alldeadlines assigned by the manager
• Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments and foster continuousimprovement
• Excellent organization communication and interpersonal skills; is able to manage concerns of clients technical departments and employees in a professionalmanner
• All other duties asassigned

Required WorkExperience:

• Internal candidates require a minimum of two years (2) in a Group Leader/relatedrole

Preferred Work Experience:

• 5years of experiencein a laboratory; Medical or production backgroundpreferred
• 1 year of previous supervisory experience is preferred
• Previous people leadership experiencepreferred

Physical and Mental Requirements:

• Works in a biohazard environment practicing good safetyhabits
• Handles multiple tasks and works in a productionenvironment
• Must have the mental alertness and high energy required to appropriately perform job.

Skills:

• PC skills MS Office applications
• Excellent leadership organization communication and interpersonal skills and ability to interact effectively with internal and external customers.
• Monitor and provide a safe work environment prepare incident reports and implement preventativemeasures
• Act in a professional mannerat all times.
• Must be able to adjust schedule to meet business requirements which may include extended hours.
• Knowledge of systems tools such as COGNOSOracleEMPower Kronos

Education

• High school diploma or equivalent education is required.
• Associates Degree (Preferred)

Pursuant to code CA BPC 1269 under CLIA any lab releasing results for California work must have at least a High School Diploma or equivalent.

Required Experience:

Manager