Strategic Customer Success Manager (SaaS & Analytics)
Moody's Investors Services Inc
Moody's is seeking a Customer Success professional to lead post-sales engagement and drive ongoing value for enterprise clients. You will align with Sales, Product, and analytics teams to map customer journeys, guide strategic decisions, and ensure high satisfaction across Moody's View solutions. In this role, you will build strong client relationships, present value demonstrations, and collaborate on market insights while traveling up to 25% to client sites. #J-18808-Ljbffr Moody's
$140k - $160k
Customer Success Manager - New York City job at Orb. Brooklyn, NY. About Orb: Orb... ..., and granular revenue analytics. Backed by $44.1M in funding... ...them to leverage Orb Advocate strategically for wider adoption of the... ...experience in high growth SaaS and/or B2B startups Excellent...SuggestedContract workWork at office3 days per week$80k - $105k
Customer Success Manager (SaaS) | New York hybrid New York Join our team as the Customer Success in the... ...into North America and looking for a strategic, hands-on CSM to join our CSM team.... ...Strong problem-solving abilities and analytical mindset Proficiency in PowerPoint...SuggestedContract workWork at officeRemote workWorldwideFlexible hoursShift workDay shift$100k
...Strategic Customer Success Manager Connecteam is the leading platform for managing deskless teams, trusted... ...a strong background in enterprise SaaS, a deep understanding of workforce management... ...-Making: Leverage customer usage analytics and feedback to proactively identify...SuggestedRemote workWorldwideDay shift$230k - $290k
...Director of Strategic Finance | AI-powered SaaS scale-up | $230,000–$290,000 + Equity New York City Metropolitan... ...foundations for long-term success. With an ambitious team and significant... ...A, investment banking or a related analytical finance role ~ Experience within...SuggestedFull time- ...A leading SaaS company in the United States is seeking an Account Manager to manage a $1M+ territory and nurture 40+ existing customer accounts. The successful candidate will help clients grow their audiences... ...improve engagement through strategic planning and relationship...SuggestedRemote workFlexible hours
- ...United States is seeking an Account Manager to own a portfolio of mid-market SaaS clients, driving retention,... ...build trusted relationships, craft strategic account plans, lead renewal conversations, and partner with Customer Success, Product, and Marketing to maximize...Remote job
- ...York seeks an experienced Account Manager to drive renewals, upsells, and expansions across a strategic client base, ensuring long-term value... ...to senior leaders while elevating customer partnerships across a dynamic, mission-driven SaaS environment. The role offers competitive...
- Gurobi Optimization is seeking an Account Manager to expand our presence with current... ...and selling our software, and growing strategic relationships worldwide. The role requires... ...and Portuguese, and a proven track record in SaaS success. #J-18808-Ljbffr Remote GenieRemote jobWorldwide
- ...Customer Success Leader | AI Agent Platform | New York City Salary: $200k-$250K base/ $260k-... ...your own book. Personally own a set of strategic enterprise accounts, from onboarding and... ...at an early-stage or high-growth B2B SaaS company Comfort with technical products...Full timeWork at office
- ...’re humans not robots Customers always come first We work... ...OurStrategicCustomer Success... ...success strategies for Strategic accounts, including stakeholder... ...Segment Evaluate risk management for each customer and... ...high-growth, PE-backed SaaS company with more than...Temporary workRemote workWorldwide
- ...cycle, from prospecting to close, and collaborate with product, marketing, and customer success to ensure a seamless buying experience for strategic accounts. Ideal candidates bring 5+ years in SaaS/enterprise sales, 2+ years closing independently, and a proven track record...
- Zūm Services, Inc. seeks a Strategic Account Executive to own the full sales cycle for Zūm's SaaS offerings, delivering AI-driven routing, real-time visibility, and district... ..., and district technology teams. You will manage complex multi-stakeholder deals, develop account...
- inforcer is seeking a Strategic AE for New York to lead large, multi-threaded MSP sales cycles, often with C-suite stakeholders. You will... ...win strategic opportunities. The role requires 5-8+ years in SaaS enterprise sales, strong negotiation skills, and a proven ability...
- ...better and stay at the center of successful organizations. Following our... ...is seeking experienced Strategic Account Executives to join our... ...expanding our highest-value customers. Ensuring a robust pipeline of... ...Extensive experience in b2b SaaS sales landing and expanding high...Remote job
- Veeva Systems in New York seeks a senior client-facing analytics leader to manage a significant book of business in life sciences marketing. You... ...account team on outcomes. You will translate data into strategic guidance, mentor colleagues, and contribute to product feedback...
$73k - $130k
...will do You partner with our initial customers to drive product value You develop... ...limitations, and communicate these strategically to stakeholders You will act as the... ...You have 2+ years of Customer Success experience in software/SaaS You have experience in explaining technical...Full time- ...Account Executive who excels at complex qualification, discovery, solution selling, and managing multi-million-dollar SaaS opportunities across long sales cycles. You will lead strategic conversations with C-level stakeholders, collaborate with Sales Engineers to deliver...Remote work
- Sigma Computing seeks an Enterprise Customer Success Manager - East to drive strategic account management from our New York City office. Fluency in Spanish... ...level conversations with customers. You will leverage analytics expertise to guide customers, identify upsell...Work at office
$120k - $140k
...program at 5 years Open roles Find your place on the team Customer Success Manager - Healthcare SaaS Location Type Remote Department Customer Success... ...acute care hospital setting Strong proficiency in Excel, analytics, and modeling Track record of fostering productive,...Work at officeLocal areaRemote workHome officeVisa sponsorshipRelocation package$70k - $80k
...leader in loss prevention analytics, helping prominent... ...transactions for our customers, transforming data into... ...platforms, alarms, case management, loyalty, access... ...increased promotional success and eliminated productivity... .... Job Description The Strategic Customer Success...Work at office- Salesforce is seeking a Customer Success Manager in New York to drive adoption and value realization for Signature Success Plan customers. This hybrid role requires in-office presence at least three days weekly and focuses on effective advisory support, renewals, and expansions...Work at office
- ...States seeks a Relationship-oriented Customer Success Manager to drive platform adoption and business... ...teams. This role emphasizes strategic relationship management and data-driven... ...demonstrate strong communication skills, analytical thinking, and the ability to autonomously...Remote job
$85k - $90k
...healthcare compliance requirements. Role We’re looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep... ...including Sales, Product, and Support. Experience with SaaS or subscription-based business models preferred....Full timeRemote work- PowerSchool Group LLC in the United States is seeking a Customer Success Manager who uncovers customer needs, risks, and opportunities through structured conversations and data-driven analysis to drive retention and expansion. You will partner with Support, Services, Product...
$130k - $160k
Job Description Strategic Customer Success Manager (CSM) at Nimble is a key post‑sales role focused on driving customer adoption, retention, and expansion... ...Requirements 6+ years of customer‑facing experience in SaaS, including post‑sale roles such as Customer Success, or...$170k - $180k
...day/week in office) The Role Raspberry AI is looking for a Strategic Customer Success Manager to own and grow our most important enterprise... ...Account Management, or a related enterprise-facing role at a SaaS or AI company Demonstrated track record of growing and retaining...Work at officeRemote workShift work1 day per week- ...company in the United States is seeking a Customer Success Manager to enhance customer relationships.... ...role involves leading onboarding for strategic accounts and developing a deep understanding... ...or account management, preferably in SaaS. The position offers a competitive...Remote job
$120k - $150k
...Opportunity We are seeking a proactive, relationship-driven Strategic Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum... ...experience in customer success, account management, or a SaaS client‑facing role Experience managing relationships with...Contract workRemote work$130k - $140k
Customer Success Manager (B2B SaaS/Financial Markets) We’re seeking a driven Customer Success Manager to join our growing team, focused on ensuring... ...private equity, financial, or capital markets clients Strategic thinker with a methodical approach to customer success processes...Full time$130k - $200k
...Customer Success Manager | AI Healthcare Technology Location: New York City,... ...structured into three tiers: Strategic Partnerships: Executive... .... Portfolio Health & Analytics: Analyze account health, adoption... ...operational roles. SaaS Customer Success: Experience...Full timeImmediate start
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