CX Director - Luxury Retail Transformation
Cartier
Cartier North America seeks a Client Experience Director to translate client intentions into a best-in-class journey across channels. You will lead business transformation, aligning CX strategy with market priorities and boutique excellence. You will partner with global teams, manage CX projects from design to execution, and ensure a seamless client experience from first contact to post-visit engagement. Strong leadership and analytics are essential. #J-18808-Ljbffr
$215k - $250k
Capgemini Invent, Senior Director - Consumer Products & Retail As a global digital innovation, design and transformation brand, Capgemini Invent enables CxOs to envision and shape... ...to help accelerate growth in the Luxury sector. The Work Your work will be meaningful...LuxuryTransformationWork from homeWorldwide$175k - $210k
...00 A globally recognized luxury fashion house is seeking a modern, progressive retail leader to oversee its North America... ...stay relevant. This is a transformative position with full ownership... ...a diverse team of store directors and field leaders Build a culture...LuxuryTransformationFull time$131k - $162k
...experienced Endpoints & Network Operations Manager to lead and transform Retail Technology hardware and network operations across NAM and... ...specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is...LuxuryTransformationWork at officeLocal areaWorldwide- ...is seeking a Client Experience Director to translate client intentions into... .... This leader will drive CX transformation with a deep understanding of the luxury client journey and partner with... ...unified CX strategy, frictionless retail journeys, and data-driven decision...LuxuryTransformation
$105k - $115k
...have a minimum of five years’ experience in retail operations, retail technology, project management; ideally within a luxury, premium consumer, or specialty retail... ...application rollouts, process improvements, or transformation initiatives. The ideal candidate will have...LuxuryTransformationFull timeWork experience placementWork at officeLocal areaFlexible hours- Richemont, one of the world leaders in the luxury sector, has various Houses specializing... ...market share and brand presentation for Retail Partners in the Northeast Region.... ...visibility from the Cartier location Learning & Transformation: Design an annual training action plan (...LuxuryTransformationPermanent employmentFull timeLocal areaFlexible hours
- ...enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with... ...with product, architecture, workforce management, telephony, and CX platform teams.Responsibilities:Design and develop enterprise-...TransformationFull timeInternshipRemote workRelocation
$95.79k - $139k
WHO WE ARE Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting... ...experiences across our integrated retail model. Through strong partnerships with... ...environment at a company experiencing growth and transformation Exposure to rewarding career...LuxuryTransformationFull time$170k - $200k
...the Client Experience Director is responsible for translating... ...of the client luxury journey and experience in leading business transformation.Client Experience ExcellenceThis... ...executing a unified CX strategy that aligns... ...satisfaction while optimizing retail performance metrics.Be...LuxuryTransformationFull timeLocal areaFlexible hours- ...builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community... ...those who have worked within or built strong networks in the luxury space. You understand how these worlds move, know the people...LuxuryTransformation
- ...consumer experiences across a diverse range of retail and digital channels worldwide. We... ...through its next phase of growth and transformation. The Vice President of Marketing is... ...products, lifestyle, fashion, wellness, luxury, and adjacent branded consumer...LuxuryTransformationFull timeWorldwide
- ...BIOLOGIQUE RECHERCHE is seeking a Seasonal PT CX Representative to support weekend coverage and deliver exceptional luxury customer experiences across channels. This remote role offers the option to meet or join the office as needed, aligning with brand guidelines while...LuxurySeasonal workWork at officeRemote workWeekend work
- ...hair care products, and is a steward of luxury and prestige brands globally. The... ...BALMAIN Beauty. The Technical Executive Director, SAP Basis & Platform Operations, is responsible... ...models. This role will drive the transformation from traditional SAP Basis operations...LuxuryTransformation
$75 - $95 per hour
...clients initiate, navigate and benefit from transformation. We believe optimism is a force... ...focused solutions by blending marketing, CX, creative, AI, and deep industry expertise... ...team empowers clients across technology, luxury, consumer goods, finance, energy, and more...LuxuryTransformationHourly payContract workTemporary workFor contractorsRemote workWorldwide$75 - $95 per hour
...clients initiate, navigate and benefit from transformation. We believe optimism is a force... ...focused solutions by blending marketing, CX, creative, AI, and deep industry expertise... ...team empowers clients across technology, luxury, consumer goods, finance, energy, and more...LuxuryTransformationContract workTemporary workFor contractorsRemote workWorldwide- ...career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event... ...in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose...LuxuryTransformation
$110k - $160k
...celebrity-trusted Dr. Rubinshtein, we specialize in advanced smile transformations, same-day smile makeovers, and premium patient care. Our team is known for combining clinical excellence with luxury-level service — and we're growing fast. We're looking for a skilled...LuxuryTransformationFull time- ...Chief Merchant – Global / North America (Luxury Fashion) Executive Leadership | New York... ..., Planning, Production, Marketing, Retail, and eCommerce to deliver cohesive brand... ...collaboratively. ~ Comfortable leading transformation, challenging legacy processes, and driving...LuxuryTransformationFull timeSeasonal workImmediate start
$124.4k - $129.5k
...clients initiate, navigate and benefit from transformation. We believe optimism is a force... ...focused solutions by blending marketing, CX, creative, AI, and deep industry expertise... ...team empowers clients across technology, luxury, consumer goods, finance, energy, and more...LuxuryTransformationFull timeWork at officeImmediate startWorldwide3 days per week- ...President of Communications About the Company Global luxury fashion house with 100+ retail locations across U.S., Europe and Asia. Industry... ...to play a key role in the company's growth and transformation. Applicants for the Vice President of Communications position...LuxuryTransformation
- ...productivity, and an exceptional client experience across retail and wholesale networks. Drive strategic transformation through process simplification, automation, and... ...metrics; Looker preferred. ~ Experience in luxury, watches, jewelry, fashion, or premium consumer goods...LuxuryTransformationSeasonal work
- We are looking for a strategic finance leader to oversee transformation, governance, and process excellence initiatives for a Global Luxury/Fashion brand out of the New York City office. This role will shape more consistent, controlled, and efficient finance operations...LuxuryTransformationWork at office
- ...Richemont, a leading luxury goods group, seeks a Flagship Boutique Director to drive growth and manage a premier Lange flagship. The role demands entrepreneurial leadership, sales excellence and a strategic approach to client relationships across the New York market....Luxury
$95.79k - $139k
...WE ARE: \n \n Exemplar Luxury Group, formerly Saks Global,... ...experiences across our integrated retail model. Through strong... ...internal teams. Reporting to the Director, Co-op & Brand Partner Marketing... ...experiencing growth and transformation \n Exposure to rewarding career...LuxuryTransformationFull timeSeasonal work$200k
...data science, AI technologies, data engineering, and digital transformation. We do not just advise: we build, implement, and deliver... ...certification, co-sell, deal registration)Vertical expertise in CPG, retail, luxury, financial services, healthcare or telecomExperience taking...LuxuryTransformationWork at office- ...Description The Director, Corporate Strategy is a key member of The Estée Lauder... ...strategy, strategic planning, business transformation, corporate development, management... ...beauty, consumer products, prestige or luxury, retail, or another consumer-facing industry is...LuxuryTransformationShift work
- ...builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community... ...corporate events, social events, private dining programs, and luxury hospitality experiences Strong understanding of food and...LuxuryTransformationFull timeContract workWork at office
- Tata Communications Limited is seeking an Associate Director to accelerate growth in the United States by acquiring enterprise customers for AI-powered CX, CCaaS, and Digital Transformation solutions. This hunter role focuses on new logo opportunities with enterprise and...Transformation
$200k - $220k
...Manager to lead SoMA at 25 Water, one of Manhattan’s most exciting luxury residential destinations and one of the largest office-to-... ...be part of one of New York City’s most ambitious residential transformations. Join Rose Associates and lead something extraordinary....LuxuryTransformationWork at office- ...Senior Director: Diptyque Retail East Coast New York, NY Start Date07/22/2026 Full-Time Diptyque Paris is hiring a Senior Director for... ...Covers This position oversees business performance across a luxury fragrance retail network. The work centers on regional...LuxuryFull timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Director - Luxury Retail Transformation. Be the first to apply!
- retail service manager New York, NY
- supervisor retail New York, NY
- customer retail manager New York, NY
- retail district manager New York, NY
- retail experience manager New York, NY
- full time retail manager New York, NY
- retail shift manager New York, NY
- retail manager in training New York, NY
- sales manager retail New York, NY
- luxury retail manager New York, NY





