Business Office Director
Momentum Senior Living LLC
Company Description Momentum Senior Living LLC operates and consults for senior housing communities across the United States, with offices in Dallas, TX and Irvine, CA. The company partners with select investors to manage and enhance senior housing assets. Its culture is entrepreneurial, emphasizing both strong financial performance and high resident and team member satisfaction. Momentum Senior Living promotes innovative, service-focused environments in each community it supports. The company’s senior owners also serve as Adjunct Lecturers at the USC Leonard Davis School of Gerontology, reinforcing a commitment to professional excellence and industry best practices.
Role Description The Business Office Director is a full-time, on-site role based in Los Angeles, CA, responsible for overseeing the daily financial and administrative operations of a senior living community. This role manages billing, resident accounts, accounts receivable, and month-end closing activities, ensuring accuracy and compliance with company policies and regulatory requirements. The Business Office Director supervises office administration functions such as records management, contract administration, and coordination with community leadership and corporate teams. This position partners closely with the Executive Director and department leaders to prepare and monitor budgets, track financial performance, and support strategic decision-making. The Business Office Director also trains and supports community staff on business office procedures, promotes excellent customer service to residents and families, and contributes to a positive, resident-centered culture.
Qualifications
Role Description The Business Office Director is a full-time, on-site role based in Los Angeles, CA, responsible for overseeing the daily financial and administrative operations of a senior living community. This role manages billing, resident accounts, accounts receivable, and month-end closing activities, ensuring accuracy and compliance with company policies and regulatory requirements. The Business Office Director supervises office administration functions such as records management, contract administration, and coordination with community leadership and corporate teams. This position partners closely with the Executive Director and department leaders to prepare and monitor budgets, track financial performance, and support strategic decision-making. The Business Office Director also trains and supports community staff on business office procedures, promotes excellent customer service to residents and families, and contributes to a positive, resident-centered culture.
Qualifications
- Strong accounting and accounts receivable (AR) skills, including billing, collections, reconciliations, and month-end reporting.
- Experience with budgeting and financial analysis to support forecasting, expense management, and financial performance monitoring.
- Proficiency in office administration, including records management, contract administration, and general business office operations.
- Demonstrated training and coaching abilities to support and develop team members on business office processes and systems.
- Prior experience in senior living, long-term care, healthcare, or a related service industry strongly preferred.
- Comfort with financial and office software (e.g., accounting systems, EHR or resident management systems, Microsoft Office or similar tools).
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
- Strong interpersonal and communication skills, with the ability to work collaboratively with residents, families, team members, and corporate partners.
- High level of integrity, professionalism, and commitment to resident-centered service.
- Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent experience considered.
Vacancy posted 1 day ago
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