HR Communications and Engagement Manager

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry. We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods. We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics. We are the leader in science-based technology which elevates the standard of care for consumers. We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics. We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries. We put our people first and believe personal development drives business development. We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods. At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together. As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health. Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful. Learn more about us by following our LinkedIn and Instagram sites and please visit us at Job Summary The HR Communications and Engagement Manager is the voice of Human Resources to employees across Cynosure Lutronic, owning how the company communicates with its people and how HR listens to, understands, and responds to their needs. Reporting to the Head of Human Resources, this role designs and delivers clear, engaging, employee-facing communications—including company and HR program announcements, materials for live events, and ongoing updates that keep employees in the loop on business operations—while setting the tone for HR programs and ensuring they are well understood across a global workforce. Operating as an individual contributor and trusted communications partner within HR, this role also leads the company’s employee recognition platform and manages global engagement surveys and polls, turning employee feedback into insight that helps HR respond to what matters most to the workforce. Partnering closely with HR colleagues, the executive team, and leaders across functions and regions, the Manager, HR Communications and Engagement continually finds new and inventive ways to strengthen connection, clarity, and trust between HR and employees—ensuring people understand the programs, resources, and decisions that affect them. Essential Duties And Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs. Communications Responsibilities Serve as the voice of HR to employees, setting the tone for HR programs and ensuring they are clearly understood across the organization. Plan, write, and deliver employee-facing communications—including company updates, HR program announcements, and policy rollouts—across the channels employees rely on. Create compelling materials and content for live events, meetings, and HR program launches, ensuring messaging is consistent, on-brand, and easy to understand. Keep employees informed and in the loop on business operations, organizational updates, and key initiatives through timely, well-crafted communications. Translate complex HR, benefits, and business topics into clear, accessible language tailored to a global audience. Partner with the Head of HR and the HR team to build a communications calendar and maintain a consistent HR voice across all employee touchpoints. Engagement, Recognition, And Listening Responsibilities Lead and administer the company’s employee recognition platform, driving adoption, engagement, and a culture of appreciation. Design, manage, and analyze global engagement surveys and polls, ensuring strong participation and actionable results. Translate employee feedback and listening data into insights and recommendations that help HR understand and respond to employee needs. Develop new and inventive ways for HR to gather employee sentiment and act on it quickly and visibly. Support engagement initiatives and events that strengthen connection and belonging across a distributed workforce. Collaboration And Partnership Responsibilities Partner with HR colleagues, the executive team, and cross-functional leaders to align communications with HR and business priorities. Coordinate with global and regional stakeholders to ensure communications are relevant, culturally appropriate, and consistently delivered. Serve as a trusted advisor on employee communications, guiding HR partners on messaging, timing, and tone. Measure the reach and effectiveness of communications and engagement efforts, and refine approaches based on results. Qualifications Education No degree required; equivalent work experience will be considered. Bachelor’s degree in communications, Human Resources, Marketing, Journalism, or a related field preferred. Experience 4+ years of experience in HR, training, communications, or a related employee-facing field. Experience creating employee or internal communications across multiple channels and formats. Experience developing content and materials for live events, meetings, or program launches. Experience administering or supporting an employee recognition platform preferred. Experience designing and analyzing employee surveys, polls, or other listening tools preferred. Experience supporting a global workforce preferred. Skills Exceptional written and verbal communication skills, with the ability to adapt voice and tone for different audiences. Strong storytelling and content-creation skills across written, visual, and presentation formats. Ability to translate complex topics into clear, engaging, employee-friendly messaging. Highly organized, with the ability to manage multiple communications and deadlines simultaneously. Comfort working with survey, recognition, and communications tools and interpreting engagement data. Collaborative, proactive, and creative—able to find inventive ways to connect HR with employees. Sound judgment and discretion in handling sensitive and confidential information. Physical Demands Sit; use hands to finger, handle or feel objects, tools, or controls. Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Other (please specify): Hybrid role based at the Westford, MA office (currently 1 day per week on Wednesdays, transitioning to 3 days per week) with remote work the balance of the week; minimal travel outside the Westford location. Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran #J-18808-Ljbffr Cynosure, LLC.