Technical Support Specialist

Description

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Technical Support Specialist

Contract: Addison, Texas, US

Salary Range: 23.00 - 24.00 | Per Hour

Job Code: 371072

End Date: 2026-10-02
Days Left: 29 days, 4 hours left

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Job Title: IT Tech Support
Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours

About the Role:

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect , while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1-3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams.

Qualification - Please read carefully:

• All Recent Graduate, Fresher, Recent college pass out, Trainees/interns, Pursuing to be completed education/bachelors soon, are welcomed.
• Someone worked for almost 3 or more years and are about to complete their current project or completed the project are also requested to apply if interested!
• People who are looking to begin theri careers back again, this could be the role you are looking for!

Top skills:

• First-Line IT Support & Troubleshooting - Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.
• Customer Service & Communication - Strong phone/chat support, client care, and clear ticket documentation.
• Showing up Attitude, need to be responsible, have the committement!

Compensation :

Hourly Rate: $23 - $24 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits :
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us:

At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Wanna have a real quick quick repsonse?

Apply now on View email address on click.appcast.io right now!!

Job Requirement

• IT Tech support
• Tech support
• Technical Support
• First-Line support
• 1st line support
• Support
• CSR
• Desktop Support
• helpdesk
• help desk technician
• Service Desk Analyst
• Windows 10/11
• Ticketing
• Incident Management
• Troubleshooting
• AnyConnect
• ITSM
• Remote Support
• remedy
• VPN
• Problem Solving
• Chat support
• user support
• Recent graduate
• Fresher
• trainee
• intern
• internship
• technician

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Shivani Soni
• View email address on click.appcast.io
• View phone number on click.appcast.io

Apply Now