Remote Computer Support Specialist - IT Help Desk

Renew Forest

RenewForest is looking for a reliable and tech savvy Computer Support Specialist to provide day to day technical assistance to users. This is a _remote_ role for someone who is comfortable troubleshooting common computer and software problems, communicating clearly with users, and keeping support requests organized.

You don't need to be a senior engineer. We're looking for someone dependable, patient, responsive, and comfortable working independently from a computer.

• Respond to technical support requests through chat, email, and support tickets

• Troubleshoot Windows, software, browser, login, and connectivity issues

• Help users with password resets and account access problems

• Assist with software installation, configuration, and updates

• Troubleshoot basic VPN, network, printer, and _remote_ access issues

• Document problems, solutions, and support activity

• Escalate complex technical issues when necessary

• Follow up with users to make sure their issues are resolved

• Maintain clear and professional communication with users and team members

• Previous experience in IT support, help desk, technical support, or a similar role

• Good understanding of Windows and common desktop applications

• Comfortable troubleshooting software and basic networking issues

• Strong written and spoken English

• Reliable internet connection and personal computer

• Good communication and problem solving skills

• Ability to work independently in a _remote_ environment

• Reliable and responsive during agreed working hours

• Experience with Microsoft 365

• Active Directory or user account management experience

• Experience with Jira, ServiceNow, Zendesk, or similar ticketing systems

• Familiarity with VPNs and _remote_ desktop tools

• Basic knowledge of networking and cybersecurity

Please briefly include:

1. Your previous IT or technical support experience
2. Your current location and time zone
3. Your availability per week
4. Your expected hourly rate
5. The operating systems and support tools you've worked with

We're looking for someone interested in reliable, ongoing _remote_ work and who enjoys helping people solve technical problems.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Remote Computer Support Specialist - IT Help Desk in Yatesville, GA vacancy

Remote Computer Support Specialist - IT Help Desk
...a reliable and tech savvy Computer Support Specialist to provide day to day technical... ...to users. This is a _remote_ role for someone who is comfortable... ...connectivity issues • Help users with password resets... ...• Previous experience in IT support, help desk, technical support, or a...
Remote work
Computer
Hourly pay
FunCodeNet
San Francisco, CA
10 days ago
Senior IT Support Specialist
...Senior IT Support SpecialistThe Senior IT Support Specialist will serve as a member of the Colibri... ...via ticketing system, remote access, desk-side support, phone calls... ...issues.Provide expert help desk tier 2/3 support... ..., maintain and modify computer and network system...
Remote work
Computer
Full time
Work at office
Weekend work
Afternoon shift
InterSources
Scottsdale, AZ
2 days ago
Technology Support Specialist (IT/AV)
...LSC) is seeking a full-time Technology Support Specialist IT/AV to join the Technology Services... ...reliable and efficient operation of computer systems, software applications, audiovisual... ...provider (MSP), which delivers 24/7 remote help desk support and continuous monitoring of...
Remote work
Computer
Full time
Shift work
Liberty Science Center
Jersey City, NJ
16 days ago
IT Support Specialist II
$29 - $49 per hour
...industries. We employ advanced computer-aided engineering tools in... ...will you do? As an IT Support Specialist in our San Diego, CA office... ...support to users in-person and remote (May require some travel to... ...IT Support Specialist/Help Desk Technician II pay range: $2...
Remote work
Computer
Permanent employment
Work at office
Quartus Engineering
United States
2 days ago
IT Systems Support Specialist
...We are seeking a skilled IT Systems Support Specialist to provide technical support... ..., maintain, and repair computer hardware, software, and peripheral... ...virtual machines and remote desktop environments.... ...member. Experience with Help Desk ticket and management systems...
Remote work
Computer
Flexible hours
Night shift
Weekend work
AtWork Personnel Services
Sacramento, CA
2 days ago
IT Support Specialist II
...IT Support Specialist IIFounded in 1966, Niterra North America, Inc. (formerly... ...compliance, and delivering remote technical support for... ...resolution in the company Help Desk System; escalate tickets as... ...license compliance, including computer equipment lifecycle management...
Remote work
Computer
Contract work
Temporary work
Work experience placement
Work at office
Local area
Niterra North America, Inc.
Wixom, MI
2 days ago
IT Support Specialist - Managed Services
...Pace Systems is seeking an IT Support Specialist to join our growing Managed... ...position provides hands-on and remote technical support to users... ...escalated from the Level 1 help desk when onsite assistance,... ...Active Directory user and computer concepts. · Familiarity...
Remote work
Computer
Full time
Work at office
2 days per week
1 day per week
pace systems, inc.
Naperville, IL
19 days ago
IT Support Specialist
...Trenam Law is seeking an IT Support Specialist to provide on-site technical... ...the reliable operation of computer systems, software applications... ...support via phone, email, remote assistance, and in-person at... ...within the firm's help desk ticketing system. ● Support...
Remote work
Computer
Full time
Work experience placement
Work at office
Monday to Friday
Trenam Law
Sarasota, FL
9 days ago
IT Support Specialist / Help Desk
$52k
...solid knowledge of desktop support, network administration... ...across a range of IT incidents and issues.... ...configure, and maintain computer systems and software.... ...technician to provide both remote and onsite support for... ...technology and enjoys helping others with their IT needs...
Remote work
Computer
Hourly pay
Full time
EMD Networking Services, Inc.
Fresno, CA
3 days ago
IT Support Specialist
$26 per hour
...Description Job Description IT Specialist This position will... ...LAN and desktop support to end-users and... ...on company-supported computer applications, platforms... ...in person, via phone, remotely; will require local travel... ...· Follow standard help desk procedures/protocol...
Remote work
Computer
Full time
Local area
Monday to Friday
Shift work
Smartfox Solutions
Decatur, AL
26 days ago
IT Support Specialist
...Description JOB SUMMARY: Supports all aspects of the agency's computer/network connectivity,... ...Resolve computer issues via remote access or direct on-site support... ...customer service and support as it relates to responding to help desk requests. # Assess and resolve...
Remote work
Computer
Catholic Charities - Diocese of Trenton
Hammonton, NJ
14 days ago
IT Support Specialist
...POSITION SUMMARY The IT Support Specialist provides first-level technical... ..., and resolves day-to-day help desk requests logged through... ...in Information Technology, Computer Science, or a related field... ...workspace are required on remote work days, and this role requires...
Remote work
Computer
Temporary work
Work at office
Local area
Steel River Companies
Mansfield, TX
4 days ago
IT Support Specialist II
...in your career as an IT Support Specialist II? We are hiring an... ...related business systems to help leasing, maintenance,... ...of IT support, help desk, desktop support, or... ...knowledge of Windows 10/11, computers, laptops, printers,... ..., switches, VPNs, and remote access. Experience...
Remote work
Computer
Temporary work
Work at office
Monday to Friday
Night shift
Lindsey Management Co.
Fayetteville, AR
16 days ago
Senior IT Support Specialist
$95k - $115k
...Sher Edling seeks a Senior IT Support Specialist to join our IT team and provide... ...Support: Manage daily Help Desk requests and troubleshoot hardware... ...and provide onsite and remote support. Assist with... ...in Information Technology, Computer Science, or related field...
Remote work
Computer
Sher Edling LLP
San Francisco, CA
10 days ago
IT Help Desk Support Specialist
...Description Job Description prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a... ...degree in Information Technology, Computer Science, or equivalent experience.... ...Office Suite, networking, and remote desktop support. Excellent communication...
Remote work
Computer
Work at office
Prototype IT
Lewisville, TX
24 days ago
IT Support Specialist II
...Continental Tool Group is seeking an IT Support Specialist II to serve as the primary... ...facility and provide remote support to employees across... ..., replace, and retire computers using standardized company... ...experience in desktop support, help-desk support, systems support,...
Remote work
Computer
Full time
Work at office
P & F Industries
Cranberry Township, PA
17 days ago
IT Support Specialist
...transit solutions. To support our mission, we... ...customer-focused IT Support Specialist to manage all... ...Support Service Desk. The IT Support Specialist... ...-users with self-help resources.... ...Information Technology, Computer Science, or a... ...Directory, and remote support tools....
Remote work
Computer
Work at office
GoTriangle
Durham, NC
3 days ago
Computer Support Specialist - IT Operations Support Technician
...Provides technical assistance to computer system users on a variety of... ...requests for technical support. 4. Documents, tracks, and... ...person, via telephone or from remote location. 7. May provide assistance... ...: Bachelor’s degree in IT or related field or equivalent...
Remote work
Computer
Contract work
AHU Technologies Inc
Washington DC
3 days ago
Automotive IT Support Specialist — Dealership Operations
$50k - $60k
IT Support Specialist — Dealership Operations Location: Myrtle Beach... ...Provide in-person and remote support for employees... ...replace, and maintain computers, monitors, phones, and... ...issues. * Support desk phones, mobile devices... ...support, desktop support, help desk, or similar...
Remote work
Computer
Full time
Local area
Mercedes Benz of Myrtle Beach
Myrtle Beach, SC
10 days ago
IT Site Support Specialist
$20 - $25 per hour
...of hands-on desktop support in an enterprise environment... ...is both a Service Desk and Remote Operations team that... ...the role The IT Support Specialist is a key player in delivering... ...base, procedures, help guides, etc.) Asset... ...education in computer science or equivalent...
Remote work
Computer
Contract work
Temporary work
Local area
TEKsystems
Franklin, IN
11 days ago
IT Support Specialist/Help Desk -JAMF & Okta-macOS troubleshooting-$35/hr
$35 per hour
...DeployStudio, Deep Freeze) Support and assist... ..., both onsite and remote , including CFM Hangouts... ...requests in the IT Helpdesk both in... ...administration of Apple computer products using... ...particularly JIRA Service Desk and Confluence... ...site running our IT help desk Troubleshoot...
Remote work
Computer
Trilyon, Inc.
New York, NY
4 days ago
IT Support Specialist
...our Corporate team! As an IT Support Specialist, you should enjoy challenges... ...Responsibilities Include: Help desk and day-to-day workstation... ...manner. Onsite and remote support tackling day-to-day... ...end user devices, including computers, printers, scanners, phones...
Remote work
Computer
Monday to Friday
Flexible hours
Shift work
Drug Plastics and Glass Co. Inc.
Boyertown, PA
10 days ago
IT SUPPORT SPECIALIST
...OVERVIEW: Full-time IT professional to provide helpdesk support to agency staff in a... ...problems with computer hardware, software,... ...natured to troubleshoot, remote and on-site, new,... ...Servers, Remote desktop help, installation, and... ...experience in help desk support * Excellent...
Remote work
Computer
Full time
Work at office
Local area
Flexible hours
Night shift
Goodwill Southeast Georgia
Savannah, GA
16 days ago
IT Support Specialist
...Description Job Description IT Support Specialist – Marion Goodwill... ...day technical support both remotely and on-site. You'll work directly... ...devices, and respond to help desk requests. This isn't your... ...configure, deploy, and maintain computers and peripheral equipment...
Remote work
Computer
Night shift
Weekend work
MARION GOODWILL INDUSTRIES INC
Marion, OH
3 days ago
IT Support Specialist (Temp Role)
$50k - $60k
...Solutions is seeking a temp IT Specialist to support work with the USMC in... ...systems, sys, relocation, relo, help desk, helpdesk, help-desk,... ...network, routing, service-desk, computers, laptop, mobile, printer, printers... ..., ESD, customer service, remote desk takeover, end-user,...
Remote work
Computer
Permanent employment
Full time
Temporary work
Relocation
Piper Companies
Quantico, VA
2 days ago
Senior IT Support Specialist
...'ll Be Doing The Senior IT Support Specialist at Bank Iowa serves as the... .... This person will perform remote troubleshooting through diagnostic... ...Associate’s degree in computer-related field or equivalent... ...Proven experience as a help desk technician or other client...
Remote work
Computer
Bank staff
Local area
BANK IOWA
West Des Moines, IA
10 days ago
IT Support Specialist
...full time team member to support the execution of... ...one role. Our new IT Specialist help keep the technology behind... ...Troubleshoot Windows computers, laptops, docks,... ...years of IT support, help desk, desktop support, or field... ...NinjaOne or another remote monitoring and...
Remote work
Computer
Full time
Work at office
Quali Tech LLC
Chaska, MN
17 days ago
IT Support Specialist
...Description Job Description IT Support Specialist The Company One Spa... ...technology, including computer systems (hardware and software... ...when required Provide remote support to locations/vessels... ...Support role and/or technical help desk support role Microsoft...
Remote work
Computer
Worldwide
Flexible hours
2 days per week
OneSpaWorld
Miami, FL
24 days ago
IT Support Specialist
...Description Position Title: IT Support Specialist Location: Fort Myers, FL... ...in an IT support, help desk, or technical support role.... ...Primarily office-based or remote work environment. # Ability... ...sit, stand, and work at a computer for extended periods. # Ability...
Remote work
Computer
Hourly pay
Weekly pay
Full time
Work at office
MODERN TEK SOLUTIONS LLC
Fort Myers, FL
16 days ago
IT Support Specialist (Austin Onsite)
IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month... ...through phone, email, remote support, and in-person assistance... ...Working knowledge of computer systems, hardware, software... ...Experience Minimum of 1 year of Help Desk, IT Support, Technical...
Remote work
Computer
Contract work
Temporary work
Work at office
The HT Group
Austin, TX
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Computer Support Specialist - IT Help Desk. Be the first to apply!