Business Support, Concierge-1

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Business Support Concierge-1 at JLL

Location: New York NY
Schedule: Monday to Friday 9:00 AM 6:00 PM (subject to change)

Core Functions:

Enthusiastically welcome our guests anticipate their needs assist with arrival office orientation and departure - respond promptly with your personal spirit however busy and whatever time of day!

Create memorable experiences with a warm welcoming personality.

Take initiative to proactively address guest needs and answer questions.

Share your personal passions and knowledge of the office services spaces and amenities available to guests and help them feel welcomed and productive.

Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests needs.

Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

Demonstrate confidence professionalism responsiveness and exceptional customer service skills.

Additional Responsibilities :

Track all visitors including vendors visiting employees and guests.

Manage parking and vehicle logs and records.

Coordinate security access cards for employees and vendors.

Welcome event guests and assist with printing visitor badges.

Assist with tracking employee on-boarding/off-boarding processes.

Manage incoming and outgoing courier and other packages or mail as required.

Support the annual management plan by accomplishing key performance indicators.

Perform ad hoc facilities assignments as needed.

Sound Like You To Apply You Need to Possess:

Experience: Minimum 1 year of hospitality and administrative work experience. Client-facing customer service experience required.

Flexibility: We look for flexibility and a positive attitude in managing shifting daily priorities and high volume of guests.

People Person: The best part of serving others is creating experiences for them that go beyond the expected. Strong greeting skills and the ability to deliver a welcoming experience are essential.

Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally and passionately. Fluency in English is required. Additional language skills are a plus but not necessary.

Multi-tasker: Knows how to multi-task while ensuring consistent and elevated guest experiences and accuracy.

Technology and Tools: Proficient in a range of information technology tools and platforms including experience with G Suite/Google Workspace (Gmail Google Calendar Google Docs Google Sheets Google Drive).

Physical Activity: Ability to adequately perform required job functions including being able to lift up to 40 lbs bend and move in such a way as to perform job tasks in a safe and approved manner as well as stand for periods of time.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.