Tenant Services Coordinator, Real Estate Management, FT 8:30A-5P

Tenant Services Coordinator, Real Estate Management, FT 8:30A-5P

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact because when it comes to caring for people, we're all in. At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: career growth and development opportunities, with clear pathways and ongoing support; comprehensive health and wellness resources that go beyond traditional benefits; a wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs; tuition reimbursement to support continued learning and advancement; and so much more. Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

The Tenant Services Coordinator provides daily organization of facility related projects and activities by acting as the liaison between tenants, property management, maintenance/engineering, security, leasing and/or vendors. The tenant services coordinator is responsible for providing needed resources and front line services to occupants by working closely with other department professionals in the management and notification of all facility activities. This position oversees vendors during their performance of site work to ensure that they are working within established guidelines to maintain a safe orderly and clean work environment. This person coordinates and leads the custodial staff by assigning and checking their daily activities. This position manages occupancy preparation and ensures orderly move in/out of occupants by coordinating with engineering, custodial services, and other departmental functions such as key management and access control. This position delivers exceptional customer service & professionalism by providing timely response and resolution to questions and concerns. The person in this role must multitask & prioritize effectively while maintaining cooperative working relationships with different types of people focusing on team and not individual accomplishments. Estimated pay range for this position is $18.32 - $22.17 / hour depending on experience.

Qualifications:

• Degrees: High School,Cert,GED,Trn,Exper.
• Licenses & Certifications: Florida Drivers License (Class E Non-Commercial).
• Additional Qualifications: Associate degree preferred. Proficiency in MS Office, internet searches, and trainability in other required software. Must have strong interpersonal skills reflective of a positive attitude and system wide commitment. Proven ability to work as a team member. Able to balance multiple responsibilities and projects while keeping all concerned informed of issues and progress. Able to prioritize effectively and work independently to make effective decisions and follow through on assignments. Must be organized with attention to detail and have exceptional communication skills. Administrative and accounting experience supporting commercial properties preferred. Must be able to build strong relationships with tenants, vendors, and other department personnel. Must have working knowledge of facility maintenance and operations. Experience in customer service environment, preferably in a highly visible position requiring frequent interaction with other parites including tenants, vendors, and other departmental personnel. Must be insurable. As required, successfully complete Baptist issued safe driving course. Must be able to drive between sites. Minimum Required Experience: 3 Years.