Receptionist/Escrow Assistant

Receptionist/Scrow Assistant

We are seeking a detail-oriented and highly organized receptionist/scrow assistant to join our title company at Platinum Title Partners. This role is responsible for supporting the closing team by preparing, organizing, and tracking files to help ensure smooth and timely transactions. This position is a full-time, in-office position. Remote or hybrid work is not available.

Responsibilities

• Open and organize new files accurately and in a timely manner.
• Review contracts, title commitments, lender instructions, and related documents for completeness.
• Gather and verify information needed for the closing process.
• Communicate with clients, lenders, real estate agents, and internal team members as needed.
• Prepare file updates, checklists, and supporting documentation for escrow officers and closers.
• Follow up on outstanding items to help keep files moving toward closing.
• Maintain accurate records and provide administrative support throughout the transaction.
• Ensure all files are handled in accordance with company procedures and deadlines.

What We Offer

• Competitive compensation.
• Supportive team environment.
• Opportunity for growth within the title industry.
• Training and development for the right candidate.

Compensation and Benefits

• Career growth opportunities
• Matching 401(k)
• Medical / Dental / Vision Insurance
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off

Qualifications

• Prior experience in title, escrow, mortgage, or real estate processing preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail and ability to manage multiple files at once.
• Strong customer service and teamwork skills.

Preferred Experience

• Title company processing experience.
• Knowledge of residential real estate transactions.
• Familiarity with builder or high-volume file processing.